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Technical Solutions Consultant
3 months ago
The Opportunity
Description
We're looking for a
Technical Solutions Consultant , working in
IT (excluding Telecommunication)
industry in
Kalamazoo .
Key Responsibilities:
Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures
Provide mechanical and electrical support on-site
Deliver services to large enterprise, complex or corporate accounts
Use proactive monitoring procedures/tools to identify problem prevention opportunities
Our Client
Our client has over 20 years of experience in connecting the right people with the right companies.
When you apply to join their team, they will ensure to take all the necessary time to thoroughly evaluate your experience, background, and interest to match you with the right company whether you are interested in IT, Light Industrial, or a Commercial job position.
Sounds interesting? Apply, and pursue your perfect career fit
Experience Required for Your Success
Minimum Vocational/Diploma / Associate Degree (technical field with 3+ years field service experience).
Knowledge and expertise on the company's digital presses technology preferred.
Strong mechanical technical and communication kills and ability to improvise.
Strong Customer relationship skills & ability to manage complex Customer problems.
Good teamwork with peers and internal personnel.
Demonstrate consistent, acceptable performance. Schedule and participate in on-site account support meetings both internal and external.
Extensive travel for training (6+ weeks in 1st year)
Mainly local travel in South MI as regular part of the daily work week. Overnight stays may be required on short notice.
Experience with support of full range commercial and industrial large mass volume digital printers products
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
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