Technical Solutions Consultant
4 weeks ago
Apply now and our proprietary system will quickly have you in front of a live recruiter.
The Opportunity
Description
We're looking for a Technical Solutions Consultant, working in IT (excluding Telecommunication) industry in Kalamazoo.
Key Responsibilities:
- Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures
- Provide mechanical and electrical support on-site
- Deliver services to large enterprise, complex or corporate accounts
- Use proactive monitoring procedures/tools to identify problem prevention opportunities
Our Client
Our client has over 20 years of experience in connecting the right people with the right companies.
When you apply to join their team, they will ensure to take all the necessary time to thoroughly evaluate your experience, background, and interest to match you with the right company whether you are interested in IT, Light Industrial, or a Commercial job position.
They focus on listening, following through, and ensuring fit between people, cultures, and attitudes. Our client creates the type of environment that candidates are eager to return to, again and again.
Sounds interesting? Apply, and pursue your perfect career fit
Experience Required for Your Success
- Minimum Vocational/Diploma / Associate Degree (technical field with 3+ years field service experience).
- Knowledge and expertise on the company's digital presses technology preferred.
- Strong mechanical technical and communication kills and ability to improvise.
- Strong Customer relationship skills & ability to manage complex Customer problems.
- Good teamwork with peers and internal personnel.
- Demonstrate consistent, acceptable performance. Schedule and participate in on-site account support meetings both internal and external.
- Extensive travel for training (6+ weeks in 1st year)
- Mainly local travel in South MI as regular part of the daily work week. Overnight stays may be required on short notice.
- Experience with support of full range commercial and industrial large mass volume digital printers products
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
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