Crisis Responder

3 months ago

Asheville, United States RHA Health Services Full time

We are hiring for:

Crisis Responder / Overnight In-Office / Qualified Professional / Dispatch

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services

This overnight Mobile Crisis Dispatch position works 3 nights per week, 7p-7a in the office answering behavioral health crisis calls and completing data entry. The dispatcher is the entry point for all crisis callers, initially assisting with deescalating situations and secondarily triaging the calls in order to dispatch responders into the community. Overnight dispatchers also complete data entry to support the billing and other admin staff along with filing and other paperwork support.

Mobile Crisis services provide intensive, on-site response, stabilization and intervention for people of all ages who are experiencing a crisis due to mental health disturbances, developmental disabilities, or addiction.

Our team of behavioral health professionals are available 24/7/365 to confidentially and safely stabilize the person at home, work, school or wherever in the community the crisis occurs.

Crisis symptoms may include: hearing voices, hallucinating, irrational behavior, expressing intent to harm self or others, IV drug use, withdrawal from illegal substance use, using drugs while pregnant, and becoming unmanageable due to mental illness.

Pay rate: $24.00 per hour

Schedule: 7pm-7am

$1000 SIGN ON BONUS - Paid out per program procedure and policy

Job Responsibilities


As a Behavioral Health Specialist you will be responsible for the development, implementation, monitoring and revision to the Person Centered Plan in conjunction with the interdisciplinary healthcare team.

Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development, providing supportive counseling Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management Participating in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response" resources according to consumer need and the PCP Performing Case Management functions of linking and arranging for services and referrals Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting PCP implementation Ensuring that all initial and reauthorizations for services occur in a timely fashion Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization

Candidates for the Behavioral Health Specialist role are considered “Qualified Professionals" based on the following criteria:


Education:

Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR Master’s Degree or Higher & 1+ years full-time experience with population served. License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.


Definitions:

Human Service DegreesInclude:Social Service, Sociology, Psychology, or other Human Service Degrees. Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

#INDMCM

Pre-employment screening:

Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday Employee perks and discount program : to help you save money Paid Time Off  (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

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