Front Desk Agent- Springhill Suites BWI
6 months ago
Job Description
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Location Description
99 Elkridge Landing Rd, Linthicum, Maryland 21090 Enjoy plenty of comforts and conveniences at our newly renovated SpringHill Suites Baltimore BWI Airport. Appointed with elegant guest rooms and thoughtful amenities, our hotel near BWI is ideal for business travelers and pleasure seekers alike.
Requirements
What we are looking for
High work ethic and self-initiative May be required to work varying schedules to include nights, weekends, and holidays Someone who enjoys working as and being part of a team that provides great experiences for our Guests-
Front Desk Agent
3 weeks ago
Linthicum Heights, Maryland, United States Embassy Suites Baltimore BWI Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Embassy Suites Baltimore BWI. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.ResponsibilitiesGuest Service: Greet and...
-
Front Desk Representative
4 weeks ago
Linthicum Heights, Maryland, United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Springhill Suites BWI Airport. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesCheck guests in and out of the hotel, ensuring accuracy and...
-
Front Desk Associate
4 weeks ago
Linthicum Heights, Maryland, United States Embassy Suites Baltimore BWI Full timeJob Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Embassy Suites Baltimore BWI. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Responsibilities:Guest Service: Greet and welcome guests,...
-
Front Desk Agent
4 months ago
Linthicum Heights, United States Embassy Suites Baltimore BWI Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Agent- Hilton Garden Inn BWI
1 month ago
Linthicum Heights, United States Remington Full timeJob DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or...
-
Night Auditor
4 weeks ago
Linthicum Heights, Maryland, United States MCR Hotels Full timeJob SummaryThe Night Auditor is responsible for the preparation and disposition of all Night Audit work at the Homewood Suites by Hilton Baltimore BWI. This role involves front desk operation during the overnight shift, typically from 11pm to 7am. Key responsibilities include registering guests, making reservations, preparing daily reports, balancing...
-
Front Desk Agent
4 weeks ago
Linthicum Heights, Maryland, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various front office duties. Your primary responsibilities will include:Registering guests and handling check-ins and check-outsProviding information about hotel services, facilities, and local...
-
Front Desk Agent
2 weeks ago
Linthicum Heights, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Courtyard Baltimore Washington Air [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service...
-
Front Desk Agent
2 weeks ago
Maryland Heights, United States Courtyard by Marriott Full timeCourtyard by Marriott - JobID: 614F8DA30158FA141A8FE2AC17B29DDA [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll: Greet guests warmly and provide exceptional customer service; Check guests in and out efficiently, ensuring accuracy of information; Handle guest inquiries and resolve complaints promptly and professionally;...
-
Front Desk Agent
3 weeks ago
Warrensville Heights, Ohio, United States Pyramid Global Hospitality Full timeJob Title: Front Desk AgentAt Pyramid Global Hospitality, we are committed to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Greet...
-
Front Desk Representative
4 weeks ago
Sterling Heights, Michigan, United States Towneplace Sterling Heights Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at TownePlace Suites in Sterling Heights, Michigan. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless stay for our guests.Responsibilities:Register guests and handle check-ins...
-
Front Desk Agent
4 weeks ago
Airway Heights, Washington, United States Northern Quest Resort & Casino Full timeJob Title: Front Desk AgentJoin the Northern Quest Resort & Casino team as a Front Desk Agent and provide exceptional service to our guests. As a key member of our hospitality team, you will be responsible for ensuring a warm and welcoming experience for all visitors to our resort.Key Responsibilities:Check guests in and out of the hotel, ensuring a smooth...
-
Front Desk Agent
3 weeks ago
Linthicum Heights, United States Marriott Full timeJob Number 24160975 Job Category Rooms & Guest Services Operations Location BWI Airport Marriott, 1743 West Nursery Road, Linthicum, Maryland, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...
-
Front Desk Agent Part-Time
2 months ago
Sterling Heights, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Towneplace Sterling Heights [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
-
Front Desk Supervisor
4 weeks ago
Airway Heights, Washington, United States Northern Quest Resort & Casino Full timeJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Northern Quest Resort & Casino. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, leading a team of Front Desk Agents, and ensuring seamless operations at the front desk.Key...
-
Front Desk Representative
4 weeks ago
Arlington Heights, Illinois, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Upper Arlington TownePlace Suites. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesProvide...
-
Front Desk Agent
6 months ago
Sterling Heights, United States Towneplace Sterling Heights Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Associate
4 weeks ago
Linthicum Heights, Maryland, United States Westin Baltimore Full timeAbout Us: Welcome to the Westin Baltimore, where we strive to provide exceptional service and create memorable experiences for every guest. Our team is dedicated to fostering a culture that values diversity and inclusion, recognizing that our employees are our most valuable asset. We offer a range of benefits and programs to support our employees'...
-
Front Desk Supervisor
3 weeks ago
Airway Heights, Washington, United States Kalispel Tribe of Indians - KTEA Full timeJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Kalispel Tribe of Indians. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, leading a team of Front Desk Agents, and ensuring the smooth operation of our front desk...
-
Front Desk Representative
4 weeks ago
Cottonwood Heights, Utah, United States Solitude Mountain Resort Full timeJob Summary:Solitude Mountain Resort is seeking a skilled and friendly Front Desk Agent to provide exceptional guest service and manage all receptionist and clerical tasks at our lodging building. As the first point of contact for our guests, you will play a crucial role in creating a positive first impression. Our Front Desk Agents deliver outstanding guest...