Regional Operations Associate Vice President

4 weeks ago

Brentwood, United States Premise Health Full time
Essential Functions Provides effective leadership, coaching, and mentoring at the Sr. Director and Direct of Client Operations level. Establishes regular communication across their book of business to ensure effective cascade of information as well as appropriate communication and escalation to direct leader. Maintains a strategic focus on client satisfaction and value added strategies and demonstrates the ability to proactively identify and partner with Director team on client needs related to healthcare trends. Identifies global processes to improve overall performance of their book of business as well as the region as a whole and defines innovative measurements of performance standards to integrate corporate strategies. Demonstrates strong business acumen and knowledge of staffing, capacity, ROI, budget, margins, service and product offerings, to implement and drive strategic and relevant operational outcomes. Strategically identifies and solves complex problems effectively with an emphasis on developing proactive approaches utilizing internal (corporate and regional) support. Actively responds to urgent site issues and may be asked to spend time onsite to stabilize for as long as needed. Identifies and requests participation from corporate departments in strategic meetings as client needs dictate. Delivers products and initiatives supporting strategic goals. Reviews best practices and holistic effectiveness of systems, support, and structure. Demonstrates the ability to effectively manage complex multiple lines of service and clients. Business partner for sales process. May attend annual strategic client meetings and/or provide feedback and insight in preparation. Oversees the indirect management of client health centers with multiple lines of service.  May need to engage in direct oversight of client relationship.  Manages a portfolio of up to $100M in Gross Annual Revenue Manages (direct and indirect) up to 500 FTEs.

Job Requirements:

Bachelor’s degree; master’s degree preferred (or equivalent work experience with a significant business focus) Healthcare experience managing in a medical, pharmacy, fitness or other similar environment 10+ years’ experience in a business environment or related industry, managing others Demonstrated experience with medical information management systems Experience in an Operations function

Preferred Experience:

Demonstrated ability to manage a broad range of responsibilities and communicate effectively across multiple functional areas Demonstrated inclusive people leadership skills and experience managing virtual staff Excellent communication, facilitation and presentation skills Excellent time management and organization skills Strong strategic thinking and has an ability to leverage resources and networks to drive outcomes  Extensive knowledge of the healthcare industry, operations and delivery Demonstrated knowledge of regulatory environment relative to onsite operations Knowledge of current industry and legal issues Prior budget and P&L responsibility Knowledge of Workers’ Compensation, Medicare and/or clinical standards of practice

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you. 

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