Front Desk Administrative/Assistant

2 weeks ago


Brooklyn, United States Associa Full time
Job Description

Are you organized, detail oriented, and ready to play a key role in the success of a dynamic property management company? Join Associa as an Front Desk Administrative Assistant and contribute to the efficient operations of our growing portfolio. We are seeking a dedicated individual to provide essential administrative support to our property management team.

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How Our Employees Make an Impact:

Our Front Desk Administrative Assistant are responsible for providing administrative oversight to assigned community association(s)/properties. This position interacts with internal and external customers including homeowners, vendors, board members and committee members. Making a significant impact through:

• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners
• Oversee the administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Responsible for management of data base maintenance, including updating resident information
• Maintain unit and contract files relating to the operations of the Association.
• Monitor client delinquency rates and collections process for community portfolios
• Responsible for oversight to routine and special projects

Requirements

  • Knowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level.
  • Professional customer service and communication skills.
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level.
  • Ability to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.
  • Able to work effectively with others in person and in group setting.
  • Able to prioritize, manage time, and meet deadlines.
  • Able to interpret verbal and/or written instructions at a proficient level.
  • High School Diploma or GED required.
  • At least one year of directly related or closely related experience.


Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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