Desktop Support Specialist

2 weeks ago

Milwaukee, United States Ageatia Global Solutions Full time
Job Description:
  • This Desktop Support position provides expert level technical assistance in support and preparation of desktop supported applications and hardware.
  • This position requires extensive knowledge and experience with desktop technology including but not limited to, Windows desktop operation systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner) and wireless devices such as Android phones, iPhones, and/or iPads.
  • This position receives escalated level support issues from an internal Service Desk.
  • The candidate shall have expert level experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support.
  • The Desktop Support person relies on extensive experience and judgement to plan and accomplish goals.
  • This candidate is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on a day-to-day resolving end user issues. May lead and direct the work of others.
  • wide degree of creativity, self-direction, and prioritization is expected.

Required Skills:
  • Remote Desktop Management Tools
  • Experience in technical writing and documentation
  • Analytical/problem solving skills
  • Customer Service
  • Excellent oral and written communication skills
  • Advanced customer support skills Technical Assistance and user support
  • MS Office products
  • Active Directory Tools
  • General understanding of Microsoft MECM/SCCM (for patch management, software deployment, and inventory management)
  • Installation and maintenance of PC's
  • Knowledge of VMware Horizon, VMWare workstation, Microsoft VPC or similar product
  • Mobile device management (iPad, iPhone, Android)
  • Troubleshooting all hardware
  • Application Support
  • Mac OS X
  • MS Windows 10


Top 3-4 desired skills required for the position:
  • Independently perform a variety of desktop support related tasks
  • Need 8+ years of Experience
  • Experience in desktop concepts, practices and procedures related to desktop support Extensive knowledge with desktop technology

  • Desktop Support Technician

    2 weeks ago

    Milwaukee, United States CapB InfoteK Full time

    For one of our ongoing long-term multiyear projects we are looking for a Desktop Support Technician. The position is based out of Milwaukee, WI. Locals preferred but can be done remotely for the time being this year. Experiences: This Desktop Support position provides 3rd level (expert/advanced) technical assistance in support and preparation of desktop...

  • Desktop Support

    1 week ago

    Milwaukee, United States Novalink Solutions LLC Full time

    Job DescriptionJob DescriptionThe Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing,maintaining, and upgrading all PC hardware and equipment to ensure optimal workstationperformance, hardware, software, printing,...

  • Desktop Support

    5 days ago

    Milwaukee, United States Staffing Folks, LLC Full time

    Job DescriptionJob DescriptionThe Desktop Support Point of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software, printing, connectivity, mobile technology, Point of Sale Technology, and user set up and authorization, working all requests,...

  • Desktop Support I

    2 weeks ago

    Milwaukee, United States Codeworks L.L.C Full time

    Job DescriptionJob DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.Who We’re Looking For: We are seeking a Desktop Support – Seasonal Point of Sale Technician for a seasonal position in Milwaukee, WI. This role requires providing tier 1 and 2 IT...

  • Desktop Support Point Of Sale Technician

    1 week ago

    Milwaukee, United States Computer Consultants International Full time

    JOB REQUIREMENTS: The Desktop Support Point Of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software, printing, connectivity, mobile technology, Point of Sale Technology, and user set up and authorization, working all requests, incidents and...

  • Desktop Support I

    7 days ago

    Milwaukee, United States Codeworks L.L.C Full time

    Job DescriptionJob DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.Who We’re Looking For:We are seeking a Desktop Support I Technician to join our team in Milwaukee, WI. The ideal candidate will have experience providing tier 1 client support for...

  • Desktop Engineer

    2 weeks ago

    Milwaukee, United States Diverse Lynx Full time

    Role: Desktop Engineer Location: Milwaukee, WI Onsite Duration: 6-12 Months Contract * Install and configure desktops, laptops, mobile devices, and associated peripherals and related software * Perform onsite updates, configuration changes, or software installations and security patches * Perform bulk MACDs * Provide technical support and setup during...

  • Desktop Engineer

    5 days ago

    Milwaukee, United States Diverse Lynx Full time

    Role: Desktop Engineer Location: Milwaukee, WI Onsite Duration: 6-12 Months Contract * Install and configure desktops, laptops, mobile devices, and associated peripherals and related software * Perform onsite updates, configuration changes, or software installations and security patches * Perform bulk MACDs * Provide technical support and setup during...

  • ONSITE Desktop Support 1

    2 weeks ago

    Milwaukee, United States Sundial Software Full time

    Milwaukee County Zoo is looking for a Desktop Support 1 resource to work 40 hours a week, Sunday-Thursday. Top Skills & Years of Experience: • 1-3 years customer service experience. • 2-year degree in an IT related field or current progress towards a degree in combination with experience. • Familiarity with Microsoft Active Directory • Familiarity...

  • Peer Support Specialist

    2 weeks ago

    Milwaukee, United States West Milwaukee Comprehensive Treatment Center Full time

    Overview: Seeking: Peer Support Specialist - Outpatient MAT Full Time: Monday - Friday 8:00am - 4:30pm Our Benefits: Quarterly Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time STAR LRP Student Loan Forgiveness Early morning hours offering a great work/life balance Opportunity for growth that is...

  • Peer Support Specialist

    2 weeks ago

    Milwaukee, United States West Milwaukee Comprehensive Treatment Center Full time

    OverviewSeeking: Peer Support Specialist - Outpatient MAT Full Time: Monday - Friday 8:00am - 4:30pm Our Benefits: Quarterly Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time STAR LRP Student Loan Forgiveness Early morning hours offering a great work/life balance Opportunity for growth that is second to...

  • Peer Support Specialist

    4 days ago

    Milwaukee, United States West Milwaukee Comprehensive Treatment Center Full time

    Overview: Seeking: Peer Support Specialist - Outpatient MAT Full Time: Monday - Friday 8:00am - 4:30pm Our Benefits: Quarterly Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time STAR LRP Student Loan Forgiveness Early morning hours offering a great work/life balance Opportunity for growth that is...

  • Child Support Specialist

    5 days ago

    Milwaukee, United States Milwaukee County Full time

    Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human...

  • Peer Support Specialist

    2 weeks ago

    West Milwaukee, United States Acadia Healthcare Inc. Full time

    Overview Seeking: Peer Support Specialist - Outpatient MAT Full Time: Monday - Friday 8:00am - 4:30pm Our Benefits: * Quarterly Bonus Program * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time * STAR LRP Student Loan Forgiveness * Early morning hours offering a great work/life balance * Opportunity for growth...

  • Field Support Lead

    2 weeks ago

    Milwaukee, United States Cynet Systems Full time

    Job Description: Team management skills, managing a team of minimum 10+ resources. Drive and motivate the team. Customer relationship building. Customer escalation management. ServiceNow experience preferred. SLA and KPI management. Good knowledge on field services management (Desktop/End user computing). Incident and request management. ...

  • Customer Support Specialist

    4 days ago

    Milwaukee, United States Design Specialties, LLC Full time

    Design Specialties, LLC is a leading designer and manufacturer of custom fireplace doors, screens, and hearth products for the fireplace industry in North America. The customer experience is our top priority! We are committed to engaging customers with courtesy, timeliness, and the quality and craftsmanship of our custom-built products, while maintaining a...

  • IT Lab Infrastructure Support Specialist

    9 hours ago

    Milwaukee, United States QuantumBricks Full time

    Job Title: IT Lab Infrastructure Support Specialist Loc: Milwaukee, Waukesha, WI (Day1 Onsite) Exp: 5+ Yrs Job Description Inviting applications for the role of _ IT Lab Infrastructure Support Specialist The candidate will be a member of an IT team (ETSS Engineering Solutions and Support) that specializes in collaborating with HealthCare product engineering...

  • Peer Support Specialist

    4 weeks ago

    Milwaukee, Wisconsin, United States West Milwaukee Comprehensive Treatment Center Full time

    Overview: Seeking: Peer Support Specialist - Outpatient MAT   Full Time: Monday - Friday 8:00am - 4:30pm   Our Benefits:  Quarterly Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time STAR LRP Student Loan Forgiveness Early morning hours offering a great work/life balance Opportunity for...

  • Peer Support Specialist

    2 weeks ago

    West Milwaukee, United States Acadia Healthcare Full time

    Seeking: Peer Support Specialist - Outpatient MAT Full Time: Monday - Friday 8:00am - 4:30pm Our Benefits: Quarterly Bonus ProgramMedical, Dental, and Vision insuranceCompetitive 401(k) planPaid vacation and sick timeSTAR LRP Student Loan ForgivenessEarly morning hours offering a great work/life balanceOpportunity for growth that is second to none in...

  • Data Entry Analyst

    1 month ago

    Milwaukee, United States U.S. Legal Support Full time

    Are you dependable, resilient, and accountable? Do you enjoy troubleshooting and prioritize a customer-focused approach? U.S. Legal Support seeks a Data Entry Specialist with fast typing skills, has a keen eye for detail, and is computer savvy. If you possess these qualities, consider joining our legal service team in an **onsite role** in _Milwaukee,...