Customer Support Specialist

3 weeks ago


Milwaukee, United States Design Specialties, LLC Full time

Design Specialties, LLC is a leading designer and manufacturer of custom fireplace doors, screens, and hearth products for the fireplace industry in North America. The customer experience is our top priority We are committed to engaging customers with courtesy, timeliness, and the quality and craftsmanship of our custom-built products, while maintaining a small-company work environment.

We are seeking a full-time, 100% in-office Customer Care Specialist to be an essential member of our Sales Team. Responsibilities will include:

- Support Sales Team in achieving sales targets.
- Review customer purchase orders for discrepancies, and enter into ERP system accurately and timely, reaching out to customers when discrepancies occur, and assisting with solutions.
- Back-up Sales Team members when they are traveling.

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Flexible schedule
- On-the-job training

Experience level:

- 5 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Commute:

- Milwaukee, WI 53224 (preferred)

Ability to Relocate:

- Milwaukee, WI 53224: Relocate before starting work (required)

Work Location: In person



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