Open Records Coordinator

Found in: Lensa US P 2 C2 - 3 weeks ago

Atlanta, United States Georgia CEO Full time
Job Vacancy Announcement- Open Records Coordinator

Open Records UnitLegal Services Division- Atlanta

Pay Grade H - Job Code RCP030

FLSA Status : - Non-Exempt

Salary minimum: $31,500.00

POSITION SUMMARY

Receives, examines, evaluates, and codes individual requests from a large daily volume for Department records related to administrative, operational, civil, and criminal matters, for entry on the Department's online system and meeting responsive deadlines established by state law. Effectively communicates and coordinates information and updates to requestors, internal customers, and other stakeholders within the Department's Open Records Unit.

ESSENTIAL FUNCTIONS

Primary Responsibility : Analyses
  • Analyses of a large daily volume of incoming records requests from various external sources, to include a determination of the subject matter and, within the same business day of receipt, providing a corresponding code for proper data entry on the Department's electronic system (EPORTS and the Online Log).
  • Serves as the first line EPORTS Computer Help Desk for internal and external customers, including recognition of when to escalate and transfer a technology problem to the Department's Technology Unit or the Attorney Manager.
  • Recognition of litigation requests ( e.g ., subpoenas and non-party requests for documents) and expedited routing to the Attorney Manager.
  • Information gathering and responsive problem-solving for directing requestors in areas such as the appropriate location for any given request, utilization of EPORTS, the availability of a document, a timeline for release of a requested document, or whether a requested document is subject to release, all based upon knowledge of Georgia law and Unit processes.
  • Cross-trained for Open Records Analyst and data entry work, with utilization of the Department's electronic databases ( e.g., Mobile Forms, EPORTS, and the Online Log) for retrieval of requests and providing responsive documents.
  • Serving as the first line for conflict and dispute resolution, including recognition of when to escalate and transfer a complainant to the assigned Open Records Analyst or the Attorney Manager.
  • Recognition and tracking of any given request and a corresponding response via EPORTS or the Online Log.
Secondary Responsibility: Customer Service, Clerical Work, Computer Skills & Organization
  • Provide accurate and timely information to inquiries from internal and external customers.
  • Answer, manage, and properly direct incoming calls for the Open Records Unit.
  • Answer questions of external customers particular to incident reports, crash reports, and towed cars.
  • Utilize good communication skills with Open Records Analysts, the Attorney Manager, and Open Records Project Analyst.
  • Assist with walk-in customers.
  • Timely recognize and forward priority, unusual, difficult, and confidential requests to the Attorney Manager including media requests, personnel files, and Internal Affairs requests.
  • Coordinate the needs and support of the Open Records Unit, including gathering and properly categorizing incoming emails, mail, and faxes, appropriately answering, and transferring incoming calls, receiving, and transferring messages, and greeting visitors.
  • Monitor the use of supplies and place orders for replenishment.
WORK ENVIRONMENT

Work is performed primarily in office, regular business hours Monday through Friday. The following factors contribute to creating stressful and demanding working conditions:

•high volume of work

•deadlines required by state law

Selected applicant must pass a pre-employment background investigation. This includes a review of criminal, driver's and credit history. No polygraph examination is required for this position.

POSITION QUALIFICATIONS

Competencies:
  • Computer skills
  • Analytical skills
  • Communication skills
  • Ability to multi-task
  • Ability to research
  • Customer Service


Computer Skills : Ability to operate multi-function copier to scan and email documents. Ability to operate standard Microsoft Office software programs, including Microsoft Office. Ability to operate specialized software to review requests, upload, redact and release documents .

This is an unclassified position unless filled by a classified employee. Only applicants chosen for interview will be contacted.

The Georgia Department of Public Safety is an Equal Opportunity Employer. Employees and applicants will not be discriminated against on the basis of race, color, religion, gender, natural origin, age, disability or genetic information.

Bachelor's degree in a related field from an accredited college or university OR Associate's degree from an accredited college or university AND Two years of related experience OR Three years of related experience.

  • Open Records Project and Data Analyst

    2 weeks ago

    Atlanta, United States Georgia CEO Full time

    Job Vacancy Announcement- Open Records Project and Data Analyst Open Records UnitLegal Services Division- Atlanta Pay Grade H - Job Code RCP030 FLSA Status : - Non-Exempt Salary minimum: $31,500.00 POSITION SUMMARY Serves as a Project and Data Analyst for the Department's electronic system (EPORTS and the Online Log), cross-trained...

  • Open Records Analyst 1

    2 weeks ago

    Atlanta, United States Georgia CEO Full time

    Job Vacancy Announcement- Open Records Analyst 1 Open Records UnitLegal Services Division- Atlanta Pay Grade H - Job Code RCP030 FLSA Status : - Non-Exempt Salary minimum: $31,500.00 POSITION SUMMARY Receives, analyzes and responds to requests for available, releasable department records related to administrative, operational,...

  • Records Manager

    2 weeks ago

    Atlanta, United States CareerBuilder Full time

    Our Company The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority whose mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid. NERC develops and enforces Reliability Standards; annually assesses seasonal and long-term reliability; monitors...

  • Records Manager

    2 weeks ago

    Atlanta, United States NERC Full time

    Our Company The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority whose mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid. NERC develops and enforces Reliability Standards; annually assesses seasonal and long-term reliability; monitors...

  • Human Resources Coordinator

    Found in: Lensa US P 2 C2 - 35 minutes ago

    Atlanta, United States Roessel Joy Full time

    Job Description A performing arts organization is looking to hire a Human Resources Coordinator. This role will be a mix of Human Resources and administrative responsibilities. In this seat, you will be sitting at the front desk answering phones, greeting people, onboarding new employees, and coordinating schedules for various employees. You will report...

  • Human Resources Coordinator

    Found in: Lensa US P 2 C2 - 2 hours ago

    Atlanta, United States Snaphunt Full time

    The Offer Opportunity within a company with a solid track record of performance Work alongside & learn from best in class talent Join a market leader within IT Services The Job Responsibilities: Hiring: Collaborate with hiring managers to identify staffing needs and develop job descriptions. Coordinate the recruitment process, including posting job openings,...

  • Entry Level Recruitment Coordinator

    1 week ago

    Atlanta, United States TRC Talent Solutions Full time

    Job Overview: We are seeking a motivated and detail-oriented individual to join our team as an Entry-Level Talent Recruitment Coordinator. In this role, you will be responsible for supporting the recruitment process by sourcing, screening, and coordinating interviews for potential candidates. The ideal candidate will have excellent communication skills, a...

  • Marketing Coordinator

    3 days ago

    Atlanta, United States Millennium Recruiting, Inc. Full time

    We are one of North America's fastest growing companies. We work with Fortune 500 clients across the area. We are looking for 4 motivated individuals who can be trained to book, promote and execute promotional events for our clients. Our daily work environment is fun, fast-paced and energetic so you must be too. JOB DESCRIPTION: We are looking for a "GO TO"...

  • Survey Coordinator

    2 weeks ago

    Atlanta, United States City of Atlanta Full time

    Posting Open Until FilledAt the City of Atlanta, we are passionate about building and improving our community.  Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure.  Our City planners help envision and shape future...

  • Employee Benefits Account Coordinator MNN9537

    2 weeks ago

    Atlanta, United States Capstone Search Group Full time

    Job DescriptionJob DescriptionAbout the RoleThe Employee Benefits Account Coordinator opening is a great opportunity to learn and grow with a Top 100 independent insurance broker. Your role supports the account management and sales team with policy administration crucial to ensuring a high level of account satisfaction and a seamless renewal process.Duties...

  • Front Desk Coordinator

    2 weeks ago

    Atlanta, United States Mountainstar Capital Partners Inc Full time

    Job DescriptionJob DescriptionJOB TITLE: Front Desk CoordinatorDEPARTMENT: ClinicalSUMMARY: Serve as a positive first point of contact and first impression when patients arrive to clinic by providing excellent customer service. DUTIES AND RESPONSIBILITIES:Check patients in and out, while providing excellent customer service.Complete opening and closing...

  • Payroll Coordinator

    Found in: Lensa US P 2 C2 - 2 hours ago

    Atlanta, United States Quest Financial Full time

    We are seeking a Payroll Coordinator to process payroll transactions! This is a great opportunity to work with a large HR team. The Payroll Coordinator responsibilities include processing timesheets, updating payroll records and answering employee questions about payments. Ultimately, youll ensure employees are compensated correctly and on time. Pay...

  • Facilities Coordinator

    5 days ago

    Atlanta, United States Hammonds House Museum Full time

    Job DescriptionJob DescriptionGeneral OverviewThe Facilities Coordinator for Hammond House Museum is responsible for the overall upkeep of the physical plant, grounds, artwork and house contents with regard to maintenance, cleanliness, safety and security. Due to the nature of a small staff other areas of responsibility in regard to rentals / HHM events are...

  • Payroll Coordinator

    Found in: Appcast US C2 - 2 days ago

    Atlanta, United States Quest Financial Full time

    We are seeking a Payroll Coordinator to process payroll transactions! This is a great opportunity to work with a large HR team.The Payroll Coordinator responsibilities include processing timesheets, updating payroll records and answering employee questions about payments. Ultimately, you’ll ensure employees are compensated correctly and on time.Pay $55-56k...

  • Payroll Coordinator

    Found in: Appcast Linkedin GBL C2 - 3 days ago

    Atlanta, United States Quest Financial Full time

    We are seeking a Payroll Coordinator to process payroll transactions! This is a great opportunity to work with a large HR team.The Payroll Coordinator responsibilities include processing timesheets, updating payroll records and answering employee questions about payments. Ultimately, you’ll ensure employees are compensated correctly and on time.Pay $55-56k...

  • Payroll Coordinator

    3 days ago

    Atlanta, United States Quest Financial Full time

    We are seeking a Payroll Coordinator to process payroll transactions! This is a great opportunity to work with a large HR team.The Payroll Coordinator responsibilities include processing timesheets, updating payroll records and answering employee questions about payments. Ultimately, you’ll ensure employees are compensated correctly and on time.Pay $55-56k...

  • Talent Acquisition Coordinator

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Atlanta, United States Seneca Resources Full time

    Hiring in 3 locations:2 OPENINGS: Grand Prairie, Texas, 750501 OPENING: Atlanta, Georgia 303361 OPENING: Tustin, California 92780Shift: 8:30am until 5:00pm, Hybrid Schedule: In office Monday, Tuesday and Wednesday; or Tuesday, Wednesday, and FridayOur client is seeking an energetic, collaborative, and professional Talent Acquisition Coordinator to join our...

  • Marketing Coordinator

    2 weeks ago

    Atlanta, United States The CSI Companies Full time

    CSI Companies has an immediate opening for a Marketing Consulting Coordinator for one of our large, stable clients. This individual will be instrumental in ensuring the effective and efficient execution of marketing initiatives across various markets and local levels on behalf of Operators.Job Title: Marketing Consulting Coordinator Pay Rate: $32-$44 per...

  • Inventory Control Coordinator

    Found in: Lensa US P 2 C2 - 2 hours ago

    Atlanta, United States Armada Full time

    ** Inventory Control Coordinator** **Job Category****:** Warehouse Operations **Requisition Number****:** INVEN001579 Showing 1 location **Job Details** **Description** **SUMMARY** Responsible for maintaining accurate records of all inventories. This includes but is not limited to maintaining product integrity through proper rotation of products, damage...

  • Human Resources Coordinator

    1 week ago

    Atlanta, United States Carter'sOshKosh Full time

    QUESTIONNAIRE-6-38 03 **Serving the needs of all families with young children,** Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that...