Account Manager II
3 weeks ago
Job Functions/Duties (may be assigned other duties by management)
· Present and sell company product and services to current and potential clients.
· Establish unique selling points as points of differentiation and promote to customers.
· Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
· Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
· Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
· Follow up on new leads and referrals resulting from field activity.
· Identify sales prospects and contact these and other accounts as assigned.
· Prepare presentations, proposals and sales contracts.
· Develop and maintain sales materials and current product knowledge.
· Establish, maintain and expand productive professional relationships with key personnel in assigned customer accounts and potential client relationships.
· Forecast and track assigned customer account metrics
· Meet assigned targets for profitable sales volume and strategic objectives in assigned customer accounts.
· Demonstrate good interpersonal skills and ability to create new and/or improved customer relationships.
· Prepare paperwork to activate and maintain contract services
· Participate in marketing events such as seminars, trade shows, and telemarketing events.
· Follow-up for invoice signing and collection of payment.
· Coordinate shipping schedules and delivery of merchandise and services.
· Serve as mentor to less experienced sales personnel.
· Coordinate company staff to accomplish the work required to close sales.
· Assists in the implementation of company marketing plans as needed.
· Handle customer complaints.
· Identify and resolve client concerns.
· Manage the Account in all the aspects (Sales, Application, Operation, Support, Billing, Collections)
· Know and enforce safety and security procedures and proper use of equipment and material. Actively promote safety process and report any safety issues to proper channels for action.
Qualifications/Education Requirements
· Proficient computer skills with knowledge of MS Office and/or company specific databases.
· Understand the fundamental concepts of Levare product or products
· Must be a trained sales professional with good listening & presentation skills
· Must have experience with a CRM system
· Must be well connected and have established customer relationships in the local market
· Negotiation skills and have a good work history a must
· Good oral and written communication and analytical skills.
· Must be able to work well with stringent deadlines and possess good organizational skills.
· High School diploma or equivalent required.
· Bachelor’s degree in Business, Marketing or a related field preferred.
· 3+ years of sales, customer service experience and/or field service required.
Working Conditions & Physical Requirements
· Normal office environment and occasional exposure to field environment during the course of normal job duties
· Continuously required to move about the facility
· Customer’s Fields and Locations visits
· Occasional travel and On call required
· Wear appropriate personal protective equipment, including eye and hearing protection, hard hat and safety shoes while in shop environment or on job site.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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