Genesis Dealership Sales Manager

1 month ago

Englewood, United States Benzel Busch Full time

Job Title: Genesis Dealership Sales Manager Department: Sales DepartmentJob Family: Variable OperationsReports to: General ManagerABOUT USBenzel-Busch Motor Car Corp is a reputable and authorized dealership dedicated to delivering our valued customers the highest standards of service and quality. With a rich heritage in the automotive industry, we are proud to announce our expansion as we integrate the Genesis franchise into our esteemed family that already includes Mercedes-Benz and Audi. Our journey began with a commitment to delivering the pinnacle of automotive excellence. Over the years, we have earned a reputation for offering exceptional vehicles that embody sophistication, performance, and innovation. With Mercedes-Benz and Audi, we have set the industry's standard for luxury and engineering. With the addition of the Genesis franchise, we are ushering in a new era of automotive innovation. Genesis represents the perfect fusion of modern luxury and cutting-edge technology. We are excited to offer our customers the opportunity to experience the future of mobility with a brand that redefines what it means to drive in style and comfort.JOB OVERVIEWThe Sales Manager at a Genesis dealership is a key leadership position responsible for overseeing and managing the sales operations within the showroom. This role involves leadership, sales strategy development, team management, and ensuring an exceptional customer experience. The Sales Manager plays a critical role in achieving sales targets, maximizing profitability, and maintaining a high standard of customer service. The Sales Manager plays a pivotal role in driving sales success and ensuring outstanding customer experience.KEY RESPONSIBILITIES Sales Leadership: Provide strong leadership to the showroom sales team, setting clear expectations and fostering a high-performance culture. Sales Strategy: Develop and implement sales strategies to achieve or exceed sales targets and objectives. Analyze market trends and competition to adapt strategies as needed. Team Management: Recruit, train, coach, and mentor showroom sales staff. Ensure team members have the product knowledge and sales skills to excel in their roles. Performance Monitoring: Monitor and evaluate the performance of sales consultants, setting individual and team goals and providing regular feedback and performance reviews. Inventory Management: Collaborate with the inventory and logistics teams to ensure the showroom is well-stocked with Genesis vehicles and that inventory is effectively managed to optimize sales. Customer Experience: Ensure that all customer interactions in the showroom provide a positive and memorable experience. Address customer inquiries, concerns, and escalations promptly and professionally. Sales Process: Oversee the entire sales process, from initial customer contact to vehicle delivery. Ensure that sales consultants follow best practices and maintain high ethical standards. Sales Reporting: Generate and analyze sales reports, providing insights into sales performance, customer demographics, and market trends. Use data to inform decision-making and strategy adjustments. Sales Promotions: Plan and execute sales promotions and marketing initiatives to attract customers to the showroom and drive sales growth. Customer Follow-Up: Establish and implement post-sale follow-up and customer retention processes. Encourage repeat business and referrals through exceptional service. Compliance: Ensure all sales activities adhere to legal and regulatory requirements, including vehicle sales contracts and documentation. Budget Management: Manage the sales department's budget effectively, controlling expenses and maximizing profitability. Sales Meetings: Conduct regular sales team meetings to communicate objectives, share best practices, and address challenges.QUALIFICATIONS Sales Leadership: Proven experience in a leadership role within the automotive sales industry, with a track record of achieving or exceeding sales targets. Genesis Product Knowledge: In-depth knowledge of Genesis vehicle models, features, specifications, and technology. Sales Experience: Substantial experience in automotive sales, with a thorough understanding of the sales process, including prospecting, negotiation, and closing deals. Team Management: Strong leadership and team-building skills, with the ability to motivate and develop sales staff. Customer Focus: A commitment to delivering exceptional customer service and a customer-centric approach. Communication Skills: Excellent verbal and written communication skills for effective team communication, customer interactions, and reporting. Sales Strategy: Proven ability to develop and implement successful sales strategies, adapt to market changes, and make data-driven decisions. Budget Management: Proficiency in budget management and financial analysis related to sales operations. Ethical Conduct: Uphold high ethical standards and integrity in all sales activities. Computer Skills: Proficiency in using CRM software, Microsoft Office Suite (Word, Excel, Outlook), and other sales and reporting tools. Market Knowledge: Stay informed about the local automotive market, competitors, and industry trends. Professionalism: Maintain a professional appearance and demeanor when dealing with customers, colleagues, and dealership stakeholders.ADDITIONAL INFORMATIONNo Sponsorship / Visa Transfer is availableMust be capable of dissecting complex problems and breaking them into simplified, digestible piecesMust be able to work flexible hours/work scheduleWork Holidays when required; Work weekends when requiredEEO StatementBenzel-Busch is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

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