Field Inventory Returns Coordinator

2 weeks ago

Tempe, United States MILLENNIUMSOFT Full time

Position : Field Inventory Returns Coordinator

Location : Tempe, AZ

Duration : 6 Months

Total Hours/week : 40.00

1st Shift

Client: Medical Device Company

Job Category: Admin/Clerical

Level Of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)

Work Shift

This position is expected to work onsite an 8 hours shift from 7am-4pm or 8am-5pm.

Job Description:

  • The main focus of the Field Inventory Returns Coordinator is the primary individual responsible for managing, tracking, receiving, and processing non-revenue based returns from the field.
  • The FIRC will also track and manage scrap rates, and provide basic analytics about those returns.
  • The Field Inventory Returns Coordinator will report to the Sr. Field Inventory Group Lead.

Essential Job Functions:

  • Review Field Inventory return requests for accuracy prior to issuing return numbers
  • Issue a Field Inventory return number to requestor
  • Research discrepancies with field inventory requests and recommend solutions
  • Confirm all returns received at the GDC are correct once completed
  • Assist in functions pertaining to Scrap Reduction Program including receiving and processing returns from the field, and reporting on those transactions
  • Maintain and manage field inventory returns database
  • Processing of Stock Transfers
  • Generate weekly and monthly field inventory return reports for management team
  • Identify trends in return patterns
  • Interface with sales force who is responsible for field inventory
  • Work cross functionally with other departments to assist in meeting divisions field inventory goals, including Customer Service and Contracts.
  • Assist the sales team with product movement.

Customer and Key Contacts:

  • The Field Inventory Returns Coordinator will work directly with Territory Managers, Procedural Specialists, and Associate Sales Representatives regularly.
  • The Field Inventory Returns Coordinator will also work with the Coordinators and analysts on the Field Inventory team
  • Basic Skills/Competencies Required:
  • Basic knowledge of spreadsheet, word processing, and database software, within a Windows based environment.
  • Ability to analyze and interpret data.
  • Excellent communication skills, both written and oral.
  • Must be detail oriented with good organizational skills.

Education Required:

  • High School Diploma or GED Equivalent required.

Experience Required:

  • 1+ years of business operations or customer service experience preferred.

Physical Demands:

  • While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, and office equipment.
  • The employee frequently is required to talk and hear.
  • The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Work Environment:

  • Client is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.
  • While performing the duties of this job, the employee may be in an open cubicle environment.
  • Candidate must be able to work in a team-oriented, fast-paced environment.

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