Remote Online chat specialist

3 weeks ago


Portland, United States Retirement Solutions Advisors LLC Full time
Company Description

The "right fit" must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our client's plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation.

Job Description

Responsibilities:
  • Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
  • Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
  • Crete relationships with new customers to better understand and achieve their needs
  • Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
  • Promotes interest in client products and services
  • Consistently achieves established standards of the position
  • Continually portray and project a positive and professional image.
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed
  • Promotes interest in client products and services
  • Consistently achieves established standards of the position
  • Continually portray and project a positive and professional image
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed
  • This position is also a remote position in which you will be working from home
Qualifications

Requirements:
  • High school diploma or equivalent.
  • Experience in customer service.
  • Strong telephone etiquette.
  • Familiarity with CRM tools.
  • Excellent communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to adapt to different personalities.


Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Portland, United States Able Brewing Full time

    **Customer Experience Specialist** Full-Time in Portland, OR Enrich the experiences our customers have with Able and their products! Support our customers through chat, email and phone, improve our online support website, and occasionally pack and ship products to our distribution partners and wholesale accounts. In this role at Able Brewing, youll combine...


  • Portland, United States Vacations With Justine Full time

    Join our team and become a part of our dynamic and motivated group as a Remote travel customer care specialist. We're seeking meticulous individuals who are passionate about travel and have the ability to inspire others to fulfill their travel aspirations. With this Remote Professional opportunity, you will play a crucial role in crafting unforgettable...


  • Portland, United States LC EXCUSIVE Full time

    **Overview:** Join our team as a Cruise Booking Specialist, where you'll play a vital role in helping clients plan unforgettable cruise experiences. You'll use your expertise in the cruise industry to provide personalized recommendations, secure bookings, and ensure exceptional service for our clients. **Responsibilities:** 1. **Client Consultation:**...


  • Portland, United States NoGigiddy Remote Work Freelance Full time

    Remote Customer Service Representative: Flexible Hours, Great Pay & Be Your Own Boss! Join our Team - Apply Now! Do you thrive on helping others and building positive relationships? Are you a problem-solver with a knack for clear communication? If so, we want YOU on our team! What You'll Do Respond to customer inquiries via phone, email, and...


  • Portland, United States NoGigiddy Remote Work Freelance Full time

    Be Your Own Boss: Remote Customer Service Representative (No Experience Needed!) Join our Team - Apply Now! Do you thrive in a fast-paced environment and enjoy helping others? Are you looking for a flexible work-from-anywhere opportunity to build your own schedule? If so, then our exciting Remote Customer Service Representative position might be perfect...


  • Portland, United States Pacific NW Federal Credit Union Full time

    Pacific NW Federal Credit Union in NE Portland is seeking a full-time Collections Specialist I to help collect on early to mid-stage delinquent loans and accounts. Is working for an established, not-for-profit financial institution that cares about its members appealing to you? Are you a self-starter with excellent communication and a passion for customer...


  • Portland, United States NoGigiddy Remote Work Freelance Full time

    Remote Customer Service Representative - Create Your Own Schedule! Join our Team - Apply Now Do you thrive on building positive customer relationships? Are you passionate about exceeding expectations and helping others? If so, we want to hear from you! About the Role Help customers with their questions over the phone, email, and chat (we'll...


  • Portland, United States Pacific NW Federal Credit Union Full time

    Pacific NW Federal Credit Union in NE Portland is seeking a full-time Collections Specialist I to help collect on early to mid-stage delinquent loans and accounts. Is working for an established, not-for-profit financial institution that cares about its members appealing to you? Are you a self-starter with excellent communication and a passion for customer...


  • Portland, United States Waiter.com Full time

    Waiter.com: Waiter.com, one of the nation's leading independent Corporate Restaurant Delivery Services, is looking for a new Customer Service Specialist! Customer Service Specialist: The Customer Service Specialist delivers customer service and provides customer support to Waiter.com customers via phone, live chat and e-mail. The position will also...


  • Portland, United States Pacific NW Federal Credit Union Full time

    Job DescriptionJob DescriptionPacific NW Federal Credit Union in NE Portland is seeking a full-time Collections Specialist I to help collect on early to mid-stage delinquent loans and accounts. Is working for an established, not-for-profit financial institution that cares about its members appealing to you? Are you a self-starter with excellent communication...


  • Portland, United States Elyon International Full time

    Job DescriptionJob DescriptionSalary: $25/Hour Job Summary:Ability to perform all duties of a Payroll Specialist I as business needs and workload dictates and performs a wide variety of record keeping and payroll processing activities, including computing wage and overtime payments, calculating and recording payroll deductions, processing inter-company...


  • Portland, United States Fossil Distance Learning Program Full time

    Job DescriptionJob DescriptionDistance Learning Solutions Inc. is a growing, innovative, and customer-centric educational technology company. Distance Learning Solutions Inc. contracts with Fossil School District 21J to run the educational services as the Fossil Distance Learning Program for their virtual school students. We seek creative and tenacious...


  • Portland, Oregon, United States Waiter Full time

    , one of the nation's leading independent Corporate Restaurant Delivery Services, is looking for a new Customer Service Specialist Customer Service Specialist:The Customer Service Specialist delivers customer service and provides customer support to customers via phone, live chat and e-mail. The position will also entail assisting with various marketing,...


  • Portland, United States Pacific NW Federal Credit Union Full time

    Pacific NW Federal Credit Union in NE Portland is seeking a full-time Collections Specialist I to help collect on early to mid-stage delinquent loans and accounts. Is working for an established, not-for-profit financial institution that cares about its members appealing to you? Are you a self-starter with excellent communication and a passion for customer...

  • Account Executive

    6 hours ago


    Portland, United States Process Street Full time

    Job DescriptionJob DescriptionWho We AreWelcome to Process Street, where we're revolutionizing the way teams manage their workflows. Based out of San Francisco, our no-code workflow platform helps businesses build, document, automate, and track their recurring workflows. We're proud to support over 3,000 customers worldwide, including big names like...

  • Operations Specialist

    11 hours ago


    Portland, United States H&R Block Full time

    Job Description:Responsible for providing administrative support within a (Region) District or Districts in the areas of operational and hiring support, ordering supplies, and general administrative duties as related to the overall office’s operations. Function as a single point of contact for technical support for internal and/or external customers across...

  • Marketing Specialist

    1 month ago


    Portland, United States SturdyAI Full time

    Marketing SpecialistPortland, ORAt Sturdy, our mission is to enable our customers to use data to create the best experiences for their customers. Founded in 2020, the idea for Sturdy came from building, bootstrapping, and scaling successful SaaS businesses. While running companies, we realized that there is an ever-growing body of valuable data being created...

  • SEO Specialist

    7 hours ago


    Portland, United States DC Builders Full time

    Job DescriptionJob DescriptionSalary: Join us as our dynamic SEO Specialist, where you'll ignite your creativity and make waves across multiple industry-leading companies! We are looking for an SEO/SEM specialist to manage all search engine optimization and marketing activities. You will be responsible for managing all SEO activities such as content...

  • Marketing Specialist

    2 weeks ago


    Portland, United States SturdyAI Full time

    Marketing Specialist Portland, OR At Sturdy, our mission is to enable our customers to use data to create the best experiences for their customers. Founded in 2020, the idea for Sturdy came from building, bootstrapping, and scaling successful SaaS businesses. While running companies, we realized that there is an ever-growing body of valuable data being...


  • Portland, Oregon, United States Coalition Technologies Full time

    HOW TO APPLYPLEASE CLICK HERE TO APPLYWe maintain a rigorous hiring process to help ensure we only hire the best and most dedicated professionals. Please note that you will not be considered for this position if you fail to follow the instructions when applying.CT offers the opportunity to work with a highly collaborative, industry-leading team. Quality of...