Customer Experience Specialist

4 weeks ago

Portland, United States Able Brewing Full time

**Customer Experience Specialist**

Full-Time in Portland, OR Enrich the experiences our customers have with Able and their products Support our customers through chat, email and phone, improve our online support website, and occasionally pack and ship products to our distribution partners and wholesale accounts. In this role at Able Brewing, youll combine your love of coffee with your passion for helping people. Were a small, growing company dedicated to helping people brew quality coffee without the fuss or waste of traditional paper filters. If youre a creative, empathetic, coffee-loving self-starter capable of seeing the forest *and* the trees, wed love to talk.

****Qualifications****

* Excellent written and verbal communication skills.

* Ability to anticipate customer needs and proactively meet them.

* Strong people skills and a knack for problem solving.

* Flexibility to support customers through various communication channels.

* Passionate and curious about coffee and coffee brewing.

* Detail oriented, letting nothing fall through the cracks.

* Digital savvy with experience using online software to manage work and collaboration.

* Ability to think outside the box to discover and deliver creative solutions.

* Strong problem solving, critical thinking, organizational and communication skills.

* Dont mind shuffling through quite a few hats, and knowing when to put each one on.

* Strong self motivation, ability to work independently and remotely. Seriously.

****Description****

* Support our consumer and wholesale customers through chat, email and phone.

* Manage customer orders and accounts in Shopify, our backend system, and shipping platforms.

* Develop support website content. Write, update and organize support articles.

* Coordinate and collaborate with our team to ensure swift and thorough completion of customer service issues related to product questions, ordering, product use, and returns.

* Collaborate with our team to improve the overall customer service experience and support content. Channel the voice of our customers.

* Pack and ship orders to Amazon, our distribution partners and wholesale accounts.

* We are a mostly remote team. This position is approximately 80% remote (service and support), 20% on-location (fulfilling shipments to distribution partners and wholesale accounts).

  • Customer Experience Specialist

    3 weeks ago

    Portland, United States ReVision Energy Full time

    ** Revision Energy** ** Customer Experience Specialist** South Portland, ME 04106 ReVision Energys South Portland, Maine location is currently looking for an individual who is excited to be on the front lines of solars rapid growth as a Customer Experience Specialist. This is a full time, office-based, M-F position. experience **ABOUT...

  • Customer Experience Specialist

    1 month ago

    Portland, United States ReVision Energy Full time

    ** Revision Energy** ** Customer Experience Specialist** South Portland, ME 04106 ReVision Energys South Portland, Maine location is currently looking for an individual who is excited to be on the front lines of solars rapid growth as a Customer Experience Specialist. This is a full time, office-based, M-F position. experience **ABOUT REVISION:**...

  • Customer Experience Specialist

    23 hours ago

    Portland, United States ReVision Energy Full time

    ** Revision Energy** ** Customer Experience Specialist** South Portland, ME 04106 ReVision Energys South Portland, Maine location is currently looking for an individual who is excited to be on the front lines of solars rapid growth as a Customer Experience Specialist. This is a full time, office-based, M-F position. experience **ABOUT REVISION:**...

  • Customer Experience Specialist

    1 week ago

    Portland, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Experience Administrator

    3 weeks ago

    Portland, United States NRTC Full time

    NRTC is a dynamic and growing cooperative with more than 800 employees operating out of eight office locations. We are member-driven and technology-focused, providing solutions that help our 1,500 electric and telephone members bring all the advantages of today's evolving technology to rural America. Our solutions are developed specifically to meet the needs...

  • Customer Experience Administrator

    7 days ago

    Portland, United States NRTC - National Rural Telecommunications Cooperative Full time

    NRTC is a dynamic and growing cooperative with more than 800 employees operating out of eight office locations. We are member-driven and technology-focused, providing solutions that help our 1,500 electric and telephone members bring all the advantages of today's evolving technology to rural America. Our solutions are developed specifically to meet the needs...

  • Guest Experience Specialist>

    1 week ago

    Portland, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - 1150 NW 9th Avenue [Front Desk Agent / Concierge] As a Guest Experience Specialist at Residence Inn by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency; Respond promptly to guest inquiries and resolve...

  • Customer Experience Administrator

    2 weeks ago

    Portland, United States NRTC Full time

    NRTC is a dynamic and growing cooperative with more than 800 employees operating out of eight office locations. We are member-driven and technology-focused, providing solutions that help our 1,500 electric and telephone members bring all the advantages of todays evolving technology to rural America. Our solutions are developed specifically to meet the needs...

  • Customer Experience Administrator

    3 weeks ago

    Portland, United States NRTC Full time

    NRTC is a dynamic and growing cooperative with more than 800 employees operating out of eight office locations. We are member-driven and technology-focused, providing solutions that help our 1,500 electric and telephone members bring all the advantages of today's evolving technology to rural America. Our solutions are developed specifically to meet the needs...

  • Customer Experience Administrator

    2 weeks ago

    Portland, United States NRTC Full time

    NRTC is a dynamic and growing cooperative with more than 800 employees operating out of eight office locations. We are member-driven and technology-focused, providing solutions that help our 1,500 electric and telephone members bring all the advantages of today's evolving technology to rural America. Our solutions are developed specifically to meet the needs...

  • Customer Experience Specialist

    7 days ago

    Portland, United States Mercari Full time

    Benefits of Belonging While we work as a team, each individual matters. Here youll find a home where youre encouraged to be yourself, with flexibility to work in a way that suits your background, goals and lifestyle. Flexibility Do great work and build a life you love. Having the ability to work from anywhere in the US as part of our remote-first strategy...

  • Guest Experience Specialist

    2 weeks ago

    Portland, United States Marriott Full time

    Job Number 24090994 Job Category Rooms & Guest Services Operations Location Residence Inn Portland Downtown/Pearl District, 1150 NW 9th Avenue, Portland, Oregon, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Experience Specialist

    2 weeks ago

    Portland, United States Marriott International Inc Full time

    Job Number 24090994 Job Category Rooms & Guest Services Operations Location Residence Inn Portland Downtown/Pearl District, 1150 NW 9th Avenue, Portland, Oregon, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Specialist

    7 days ago

    Portland, United States Marriott Full time

    Job Number 24090994 Job Category Rooms & Guest Services Operations Location Residence Inn Portland Downtown/Pearl District, 1150 NW 9th Avenue, Portland, Oregon, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...

  • Guest Experience Specialist

    1 week ago

    Portland, United States Marriott International Inc Full time

    Job Number 24090994 Job Category Rooms & Guest Services Operations Location Residence Inn Portland Downtown/Pearl District, 1150 NW 9th Avenue, Portland, Oregon, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out....

  • Guest Experience Specialist

    2 days ago

    Portland, United States Marriott International Inc Full time

    Job Number 24090994Job Category Rooms & Guest Services OperationsLocation Residence Inn Portland Downtown/Pearl District, 1150 NW 9th Avenue, Portland, Oregon, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out....

  • Guest Experience Specialist

    24 hours ago

    Portland, United States Marriott International Inc Full time

    Job Number 24090994Job Category Rooms & Guest Services OperationsLocation Residence Inn Portland Downtown/Pearl District, 1150 NW 9th Avenue, Portland, Oregon, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out....

  • Guest Experience Specialist

    1 week ago

    Portland, United States Marriott International, Inc Full time

    Job Number 24090994Job Category Rooms & Guest Services OperationsLocation Residence Inn Portland Downtown/Pearl District, 1150 NW 9th Avenue, Portland, Oregon, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Experience Specialist

    1 week ago

    Portland, United States Marriott International, Inc Full time

    Job Number 24090994Job Category Rooms & Guest Services OperationsLocation Residence Inn Portland Downtown/Pearl District, 1150 NW 9th Avenue, Portland, Oregon, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Customer Care Specialist

    1 week ago

    Portland, United States AlignHR Oregon Full time

    Join an established award-winning security system industry leader and earn more! Our client installs and monitors “Best-in-Class” security systems.  In this position, Customer Care Specialist travel to client sites on a rotating basis to ensure clients’ needs are met.  As a trained expert of our client’s security products, this position ensures...