Automotive Used Car Manager

1 month ago

Lynnfield, United States Infinitiofwestborough Full time

Flagship Motorcars of Lynnfield is looking for an Automotive Pre-Owned Sales Manager. If you have the horsepower to join a fast-paced Mercedes-Benz dealership and hit our high standards - apply today Applicant must be well versed in Secondary Financing and Desking Job Purpose: Assist in the sales process by effectively managing salespeople while maximizing volume, profit, and the customer experience. Duties: Collaborate with salespeople to determine the best vehicle selection to satisfy customers’ needs and wants. Assist customer with financing needs as necessary. Determines customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information; comparing customer evaluation to organization standards Responsible for ensuring deals are funded in a timely fashion. Establishes relationships with third party vendors to benefit the dealership. Maintains dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies and dissatisfactions; maintaining a satisfactory Customer Satisfaction Index; complying with federal, state, and local regulations; helping others comply. Maintains customer confidence and organization stability by keeping information confidential; helping others comply. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Requirements

Preference of a Minimum of 3 years prior Used Vehicle Dealership Management Experience High School Diploma, General Math Skills, Organization, Financial Software, Strong administrative, organizational and customer service skills, Integrity, Professionalism, Establishes - Partnerships/Alliances, Closing Skills, Customer Service, Selling to Customer Needs, daily, weekly and monthly analysis of departmental success with use of company technology Preference of understand of technology; Microsoft excel and word, Google Docs All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment. All applicants must pass pre-employment testing to include background checks, MVR, and drug testing in order to qualify for employment.

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