Inside Sales Manager
2 weeks ago
The Inside Sales Manager is responsible for managing all aspects of the Inside Sales department as well as contributing to the sales growth of the organization. Develop and recommend customer service policies and procedures and seek senior management approval when needed. Apply experience and judgment in the interpretation and application of senior management directives. Work independently and meet set goals. On issues of major impact or technical complexity, may either handle directly, research and present to upper management, or refer to the appropriate internal experts for resolution.
Essential Functions
Recruit, evaluate, train, coach, and retain outstanding Inside Sales department employees; supervise team in accordance with company policies and procedures. Resolve interpersonal issues within department, escalating if required.
Adjust staffing needs for the inside sales team to meet desired service levels. Conduct employee interviews, facilitate orientations, and make decisions to hire or fire staff.
Monitor and verify that all customer contact (orders, quotes, RMAs, credits, etc.) are handled in a timely, professional manner and to the satisfaction of executive management and customers. Develop/interpret company policy in connection with questions arising from orders, RMAs, and credits from the inside sales team when it exceeds their authority or experience.
Establish and execute product, policy, and computer training. Monitor employee productivity and motivate team to reach goals. Monitor/report sales metrics to senior management (identify opportunities/concerns).
Responsible for making sure the Outside Sales team is successfully supported by the Inside Sales team.
Maintain document control of Inside Sales work instructions.
Actively prepare quotes to meet customer requirements.
Additional Job Responsibilities
Assist with updating pricing, proofreading the product catalog, and overseeing the creation and maintenance of price lists and customer list within ERP and CRM.
Assist with part number creation and maintenance.
Evaluate, develop, and implement process improvement principles.
Assist with mailing notifications to customer base on new products, price increases, or other important company updates.
Compile department metrics, lead team meetings, send out Inside Sales meeting notes, and handle department scheduling.
Preferred Qualifications
Bachelors degree or an equivalent combination of education, training, and experience
5+ years of experience in a customer service and/or sales role; valve/actuator industry preferred
2+ years of experience managing/supervising a customer service or equivalent function
Computer literacy; experience with Word, Excel, etc.
Strong written and oral communication skills
Exceptional people skills
Ability to multi-task
Strong sense of organization, follow through, and attention to detail
Team player
Strong work ethic, leading sales team by example
Strong decision making and analytical abilities
Strong communication/listening skills
Ability to work and thrive in a fast-paced environment
Strong ability to handle complaints and unpleasant customers
Professional attitude with customers, direct reports, and co-workers
Strong conflict resolution skills; ability to maintain a balance between company policy and customer benefit in decision making
Preference given to candidates in the Greater Houston Area and Baton Rouge/Geismar Area. No relocation paid.
Competitive compensation package commensurate with experience.
Company-paid healthcare/dental/vision for employee, 401(k) w/ match, paid vacation, among other benefits
Equal Opportunity Employer
***NOT WORKING WITH RECRUITERS ON THIS POSITION***
#J-18808-Ljbffr
-
Inside Sales Manager
1 week ago
Los Angeles, United States Meta Talent Group Full timeThe ideal candidate for this position will be responsible for lead generation and building a pipeline of top quality prospects. As a manager, the candidate will also be responsible for overseeing personnel in the company's sales team. Moreover, the candidate will act as a strategic partner with an eye towards long term sales strategy....
-
Inside Sales Manager
2 weeks ago
Los Angeles, United States Creative Alignments Full timeAt Basemakers, we help brands increase their sales velocity where it matters most: at the shelf, and have the vision to become a one-stop sales shop for emerging brands in the food and beverage world - creating world-class brands.BasemakersPartnering with natural and specialty brands in the consumer packaged goods (CPG) industry, we operate nation-wide...
-
Inside Sales Representative
1 month ago
Los Angeles, United States WebMD Full timeCompensation: $45,000 base, with top AEs consistently making $85,000+ in total compensation. Commissions paid monthly. *This role is hybrid (3 days a week in-office) during training. After 6 months, if a sales rep is meeting their metrics, they are eligible to be REMOTE full-time.* Our mission is to help consumers take an active role in managing their own...
-
Inside Sales Manager- Remote
4 weeks ago
Los Angeles, United States Medco Tool Full time** Inside Sales Manager- Remote** **Job Category****:** Ind Contributor-NonExempt **Requisition Number****:** BUSIN001698 Showing 1 location **Job Details** **Description** **8 AM- 5 PM (Monday-Friday)** **Remote** The position is responsible for driving business results and sales in an assigned ledger primarily over the phone, with strategic customer...
-
Inside Sales Representative Bilingual
2 weeks ago
Los Angeles, United States Saint-Gobain Full timeThe Inside Sales Representative will be responsible for leveraging customer engagement opportunities (leads) from both inbound and outbound interactions to identify, develop, document, and appropriately route sales opportunities to product sales teams throughout Saint-Gobain North America. Inside Sales Representatives will work in a team selling atmosphere...
-
Inside Sales Representative Bilingual
3 weeks ago
Los Angeles, California, United States Saint-Gobain Full timeThe Inside Sales Representative will be responsible for leveraging customer engagement opportunities (leads) from both inbound and outbound interactions to identify, develop, document, and appropriately route sales opportunities to product sales teams throughout Saint-Gobain North America.Inside Sales Representatives will work in a team selling atmosphere...
-
Inside Sales Representative
5 days ago
Los Angeles, United States Builders FirstSource Full timeUnder direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge. - Actively engages in selling company products/services and related items. - Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.). - Enters...
-
Inside Sales Representative
4 weeks ago
Los Angeles, United States Red Gate Management LLC. Full timeJob DescriptionJob DescriptionCannabis Employer is seeking resilient individual for an inside sales position. California laws and regulations have established new and high-demand career opportunities in the cannabis industry. We are seeking to expand our team with professional an ambitious individuals who are ready to begin their career in the fast-growing...
-
Inside Sales Representative
4 weeks ago
Los Angeles, United States ELCO Lighting Full timeJob DescriptionJob DescriptionInside Sales Representative Location: Vernon, CaliforniaSummary: ELCO Lighting, a well-established lighting fixture manufacturing company in Los Angeles, is seeking a dynamic and highly motivated Sales Professional to join our team. We are looking for someone who is driven by consistent growth, excels in building loyal customer...
-
Inside Sales Representative
4 weeks ago
Los Angeles, United States ELCO Lighting Full timeInside Sales Representative Location: Vernon, California Summary: ELCO Lighting, a well-established lighting fixture manufacturing company in Los Angeles, is seeking a dynamic and highly motivated Sales Professional to join our team. We are looking for someone who is driven by consistent growth, excels in building loyal customer relationships, and has a...
-
Territory Sales Manager
2 hours ago
Los Angeles, United States CODAN USA Full time**Territory Sales Manager, Inside Sales** ** Orange County, CA 2 weeks ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Territory Sales Manager, Inside Sales** at **CODAN USA**. **Overview**: **CODAN Inc.** is seeking a results-orientated medical **Territory Sales Manager, Inside Sales** to call on physicians and nurses who require...
-
Inside Sales Representative
5 days ago
Los Angeles, United States American Income Life AO - Kelechi Anele Full timeJob DescriptionJob DescriptionSales Superstars Wanted: Turn Passion into Profit!Our client is looking for a motivated and enthusiastic Full time Inside Sales Representatives to work remotely with their team. Are you a dynamic and results-driven sales professional ready to take the next step in your career? Then this role is for YOU!You will be required...
-
Inside and Outside Sales
2 weeks ago
Los Angeles, United States Tom's Marathon Movers Full timeJob DescriptionJob DescriptionWe are seeking an Inside And Outside Sales to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the deadlineResolve...
-
BMI Inside Sales Representative
4 weeks ago
Los Angeles, United States Ganahl Lumber Co Full timeJob DescriptionJob DescriptionBMI Inside Sales RepresentativeDo you love helping customers provide solutions? Do you love the opportunity to be a part of creating something special and the satisfaction of your creation? Do you enjoy contributing to the success and profitability customers? Ganahl Lumber Northridge currently has a BMI Inside Sales career...
-
Sales Manager
34 minutes ago
Los Angeles, United States Athens Services Full timeJob Summary: The Sales Manager reports directly to the Director of Sales and oversees the team of Business Development Representatives to ensure the close of contracts, at defined monthly goals, that ensure company and customer satisfaction. The Sales Manager will collaborate with various professionals and departments inside and outside of the organization....
-
Director of Sales and Marketing
1 week ago
Los Angeles, United States Silverado Full timeBe a leader with a memory care innovator! Be part of a renowned team at Silverado, a Fortune Magazine Best Workplace in Aging Services, where exceptional care meets exceptional careers! For 27 years, Silverado associates have wholeheartedly delivered unmatched care and enriched the lives of those we’ve been privileged to serve. At Silverado, we prioritize...
-
Director of Sales and Marketing
5 days ago
Los Angeles, United States Silverado Full timeBe a leader with a memory care innovator! Be part of a renowned team at Silverado, a Fortune Magazine Best Workplace in Aging Services, where exceptional care meets exceptional careers! For 27 years, Silverado associates have wholeheartedly delivered unmatched care and enriched the lives of those we’ve been privileged to serve. At Silverado, we prioritize...
-
Branch Sales Manager
7 days ago
Los Angeles, United States TEPHRA Full timeDescription: Job Description: The Branch Sales Manager is responsible for providing strategic direction and progressive leadership to achieve sales and profit goals within a branch, specific line(s) of business or channels. Designs and recommends sales and marketing programs and sets short and long-term sales strategies. Detailed Description: * Develops and...
-
Inside Sales Account Executive
4 days ago
Los Angeles, United States Bishop Gold Group Full timeBishop Gold Group is one of the fastest growing Gold & Precious Metals Dealers in the country, seeking motivated sales professionals to join our team in our West LA office. Candidates must be comfortable making a high volume of phone calls and working on a primarily commission-based compensation plan.Our office is equipped with cutting-edge technology,...
-
Inside Sales Account Executive
4 weeks ago
Los Angeles, United States Bishop Gold Group Full timeBishop Gold Group is one of the fastest growing Gold & Precious Metals Dealers in the country, seeking motivated sales professionals to join our team in our West LA office. Candidates must be comfortable making a high volume of phone calls and working on a primarily commission-based compensation plan.Our office is equipped with cutting-edge technology,...
