Medical Records Specialist

Found in: Lensa US P 2 C2 - 2 weeks ago

Phoenix, United States Connections Health Solutions Full time

Overview:

This is Hybrid/Remote position, requires 3 days on site.

Treating people right, right when they need it. Become part of a team that will make a difference in someones life, every day.

Connections Health Solutions is the nationally recognized leader in the provision of behavioral health crisis intervention services. Our founding physicians, Dr. Chris Carson and Dr. Robert Williamson, believe there is a better way to serve those in need of behavioral health crisis care and have developed a model of care that meets individuals where they are, when they need it. Since 2009, under strong medical and clinical leadership, the company has fostered strong collaboration and leadership with nationally recognized organizations, including the American Psychiatric Association, The National Council, SAMHSA, Harvard Medical School Department of Psychiatry, and many others.

We are hiring a Medical Records Specialist to manage patient health files and serve as the point of contact for all internal and external requests for medical records. This position assists with the daily operation of Health Information Management (HIM) responsibilities including Release of Information, scanning and analysis.

Responsibilities:
  • Responds to all requests for medical record information from various requestors including health care providers, patients, attorneys, third-party payors, disability, subpoenas, and internal requestors.
  • Ensures confidentiality of Release of Information in accordance with Health Insurance Portability and Accountability Act (HIPAA) federal regulations, state regulations and CHS policy.
  • Analyze content of the medical record documents to determine if information needs to be scanned. Scan medical record using scanner into the appropriate Electronic Medical Record (EMR).
  • Analyze medical records and information to ensure compliance with HIPAA, state, federal and CHS Privacy Policies for release of documentation.
  • Notify providers to request approval for release of documents per policies and via the Electronic Medical Record (EMR).
  • Appropriately escalates unresolved and frequent medical records issues to management.
  • Performs all other duties as assigned.


Qualifications:

Minimum Qualifications:

  • 2 years of professional experience with medical records.
  • High school diploma.
  • 1 year of customer service experience.
  • Familiar with federal and state laws and regulations concerning medical records, including HIPAA Standards.
  • Excellent organizational skills and able to work in a team centered environment.
  • Ability to work effectively with other departments, physicians and all ancillary staff. Must be able to relate well to people both inside and outside the organization; build appropriate rapport; uses diplomacy and tact; can diffuse high-tension situations.
  • Strong computer skills with emphasis on Adobe PDF, MS Office Word and Excel.

Preferred Qualifications:

  • Bilingual
  • Electronic medical records experience

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