Medical Records Coordinator

1 week ago

Phoenix, United States Pinnacle Transplant Techn Full time
Job DescriptionJob Description

About Us

Pinnacle Transplant Technologies is a multi-service tissue bank committed to honoring the gift of donation and improving patient’s quality of life through the processing and distribution of high-quality allograft implants. For over a decade, Pinnacle has helped surgeons improve the lives of thousands of patients. We offer a comprehensive portfolio of products and solutions across multiple market segments, including Spine, Sports Medicine, General Orthopedics, Trauma, Dental, and Regenerative Medicine. Pinnacle is registered with the Food and Drug Administration (FDA) and accredited by the American Association of Tissue Banks (AATB).

How You Contribute to Pinnacle Transplant’s Success

The Donor QA Coordinator I is responsible for organizing, filing, maintaining, and tracking donor records prior to medical review and after release or rejection for production in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements set upon PTT. The Coordinator performs related clerical duties and works with electronic medical systems.

  • The Donor QA Coordinator position is located in North Phoenix (101 & 19th Ave)
  • Hourly pay for the position is $22.00 hourly.

What You Will Do

  • Comply with FDA, AATB, OSHA, cGTP, and state rules and regulations at all times.
  • Complete work assignments to meet department goals and keep supervisor informed of work progress and issues.
  • Compile donor records/charts and maintain files until all pending chart information has been received.
  • Request pending donor chart information from recovery agency staff or other related parties.
  • Conduct preliminary medical reviews and audits of all donor charts for accuracy and completeness in preparation for final review and release or rejection by the Medical Director.
  • Prepare and issue tissue rejection notifications and assist in disposal of rejected tissues.
  • Track the final disposition of donor tissues released for processing and the final release of the tissue allografts for distribution.
  • Release tissues to appropriate production departments upon successful completion of review and testing.
  • Monitor and report to the Director the final disposition of donor tissues for processing and the final release of the tissue allografts for distribution.
  • Comply with FDA, OSHA, AATB, and state rules and regulations and PTT policies and procedures at all times.
  • Document and report all deviations from SOPs to the Supervisor.
  • Complete training and re-training in work and safety procedures no less than once each year.
  • Maintain and advance technical skills through professional training and education.
  • Cross-train in critical functions and assist in other departments as assigned.
  • Other duties as assigned by Director Donor Quality Assurance and or PTT Leadership that may include data entry projects, and final archive of charts.

What Qualifications You Will Bring

  • Associates Degree or higher is preferred; experience can be used
  • 1-3 years’ experience in a related field dealing with medical records.
  • Working knowledge of Computer Software such as Excel, Microsoft Word and Document Management Systems.

How You Will Grow

  • Develop skills in continuous improvement of position and tasks
  • Develop skills in chart review, medical terminology, and process flow

Who You Will Partner With

  • Daily written and verbal communication with Director of Donor Quality Assurance to ensure all duties are understood and ensure all work is in compliance with regulatory agencies and internal policies.
  • Regular communication with recovery agencies to retrieve chart information.
  • Regular communication with the production department to ensure all required tasks are completed.

Where You Will Work

Full Time position (40 hours or more) based in Phoenix, Arizona. Hours may include evenings and weekends to perform tasks outlined in the job description.


Benefits: Company benefits package includes:

    • Comprehensive medical, dental, and vision insurance, eligible first day of the month following your start date
    • Company-Paid Short and Long-term Disability Insurance
    • Company-Paid Identity Theft Protection
    • Company-Paid Life Insurance Policy of $50,000
    • 401(k) Profit Sharing Plan with a 4% company match, eligible first day of the month following 90 days of employment.
    • Additional benefits such as: Additional Life/AD&D, Accident, Critical Illness, and Pet Insurance

Paid Time Off:

    • Paid time off given at the increments below:
      • January 1st 40 hours
      • April 1st 30 hours
      • July 1st 30 hours
      • October 1st 20 hours
    • (1) week paid sick time, accrued per pay period beginning after 90-days of employment
    • (10) annual paid holidays

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