Donor Records Specialist

2 weeks ago


Phoenix, United States Pinnacle Transplant Techn Full time
Job DescriptionJob Description

How You Contribute to Pinnacle Transplant’s Success

The Donor Records Specialist is responsible for the assisting the organizing, filing, maintaining, and tracking of donor records prior to medical review and after release or rejection for production in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements set upon PTT. The Specialist performs related clerical duties and works with both paper-based systems and electronic medical systems.

This is a full-time position (40 hours or more) based in Arizona or a virtual environment in the following states: AZ, FL, OH, MT, NC, MD

The hourly base pay rate for the Donor Records Specialist is $27.00 a hour.

Who You Partner With

  • Regular communication with the donor records team to ensure understanding of departmental metrics and needs.
  • Daily written and verbal communication with Donor Records Manager to ensure all duties are understood and ensure all work is in compliance with regulatory agencies and internal policies.
  • Regular communication with recovery agencies to retrieve chart information.
  • Regular communication with the production department to ensure released tissue is distributed for processing.

What Qualifications You Will Bring

  • Bachelor’s degree is preferred, but will substitute degree for 6+ years of industry experience
  • 4+ years’ experience in a related field dealing with medical records.
  • Working knowledge of Computer Software such as Excel, Microsoft Word and Document Management Systems.

What You Will Do

  • Works within the Donor Services department
  • Ensure compliance with FDA, AATB, OSHA, cGTP, and state rules and regulations at all times.
  • Assists with procedural updates related to chart review, donor release, and chart archiving.
  • Complete work assignments to meet department goals and keep Donor Records Manager informed of work progress and issues.
  • Compile donor records/charts and maintain files until all pending chart information has been received.
  • Request pending donor chart information from recovery agency staff or other related parties.
  • Conduct preliminary medical reviews and audits of all donor charts for accuracy and completeness in preparation for final review and release or rejection by the Medical Director.
  • Prepare and issue tissue rejection notifications and assist in disposal of rejected tissues.
  • Track the final disposition of donor tissues released for processing and the final release of the tissue allografts for distribution.
  • Release tissues to appropriate production departments upon successful completion of review and testing.
  • Monitor and report to the Manager the final disposition of donor tissues for processing and the final release of the tissue allografts for distribution.
  • Document and report all deviations from SOPs to the Manager.
  • Complete training and re-training in work and safety procedures no less than once each year.
  • Maintain and advance technical skills through professional training and education.
  • Cross-train in critical functions and assist in other departments as assigned.
  • Other duties as assigned by Donor Records Manager and or PTT Leadership that may include data entry projects, and final archive of charts.

Benefits/Total Rewards

  • Comprehensive medical, dental, and vision insurance, eligible first day of the month following your start date
  • Company-Paid Short and Long-term Disability Insurance
  • Company-Paid Identity Theft Protection
  • Company-Paid Life Insurance Policy of $25,000
  • 401(k) Profit Sharing Plan with a 4% company match, eligible first day of the month following 90 days of
  • employment
  • Additional benefits such as: Additional Life/AD&D, Accident, Critical Illness, and Pet Insurance

Paid Time Off:

  • (3) weeks paid vacation, given at time of hire
  • (1) week paid sick time, accrued per pay period beginning after 90-days of employment
  • (10) annual paid holidays


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