IT Support Specialist

3 weeks ago


Raleigh, United States Crescens Full time
Job Title: IT Support Specialist
Location: Raleigh, NC-Onsite
Duration: 12 Months
Note:
  • This position will be on-site in the Raleigh, NC office.
Job Description:
General on-site IT support for the client.This is advanced work in providing consultation, support and/or training for technology-based systems. Employees may provide support of hardware, applications, operating systems, and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.

Required Skills:
  • Broad knowledge and skills from a range of technologies to address work assignments.
  • General knowledge of IT security principles
  • General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applications
  • Skilled customer service professional
  • Skilled IT consultant with ability to solve and/or prevent technical problems.
  • Ability to independently resolve routine and non-routine issues on software and/or hardware.
    Ability to organize and follow complex and/or detailed technical procedures.
  • Ability to solve unexpected problems associated with projects and daily work.


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