High-Fidelity Wraparound Targeted Case Manager

2 weeks ago


Minneapolis, United States Volunteers of America Full time

Come join our life-changing team building hope, resilience and well-being as a High-Fidelity Wraparound Targeted Case ManagerVOAMN's Wraparound Team MissionVOA Wraparound is built on a strengths-based approach that lifts up family stories and cultures. We join each family's unique journey by guiding relationships to achieve their goals creatively and collaboratively. We help families to build hope, grow confidence, and enhance competency.Shift Details:Full-time - 40 hours/weekOffers flexible scheduling, partial telecommuting options available and in-state travel required.Compensation: $47,840 to $52,000 annual salaryPLUS $1000 Hiring BonusLocation:This position is located in our New Hope office and serves youth and their families in the Twin Cities area, primarily in Hennepin County. Vona -9220 Bass Lake Rd, Suite 225, New Hope, MN 55428About the job:The High-Fidelity Wraparound Care Coordinator (Case Manager) facilitates an intensive planning process that aims to give families voice and choice with the goal of keeping youth with mental health and behavioral health issues in their homes and communities. Successful Wraparound Care Coordinators are empathetic, creative, flexible, reliable and committed to doing what it takes to support youth with behavioral challenges and their families. Apply your understanding of children's mental health and your cultural sensitivity to work collaboratively with families, their supports, other professionals, and community partners to develop individualized, family determined, strength-based plans of care.As a Wraparound Care Coordinator, you will partner with youth with high needs, their families, a Certified Family Peer Specialist, and interdisciplinary team members to support the voice of youth and their families, ensure access to needed resources, and prioritize the family's ownership within their plan of care. Wraparound Case Management is guided by the philosophy that emphasizes empowering families and uses this to collaboratively develop, implement and monitor each family's plan of care.Essentials:Educate families, providers and the community about the Wraparound processEnsure the Wraparound process is completed with accuracy to the model and tracks progress towards goalsCheck-in with families and team members weekly and provide services in the four core case management components: Assessment, Service Plan Development,Referral and Linkage and Monitoring, and Coordination of ServicesCoordinate and lead Wraparound team meetingsConduct strengths and needs assessmentsProvide leadership in the development, implementation and evaluation of individualized plans of careAssist families in identifying, recruiting and engaging service providers and other supports, such as extended family members, neighbors, and community membersUtilize conflict resolution and problem-solving skills to overcome barriers to participation in the Wraparound processContribute to and support a positive, team-oriented work environmentPrepare and maintain files to include summary documents, crisis plans, plans of care, progress notes, assessments by other professionals, referrals and other pertinent information using an electronic health records systemEnsure confidentialityDisplay cultural competenceThis position requires training and certification in the high-fidelity MiiWrap model and ongoing Wraparound duties to performed consistent to the model. A hired Wraparound Care Coordinator will be given opportunities to attend Wraparound training and become certified, if not already completed. This position also requires 40 hours of commissioner approved Adult Mental Health/Children's Mental Health targeted case management Rule 79 training.Job Highlights:Short and Long-Term Disability3 weeks/15 days of vacation annually7 paid holidays3 paid floating holidays of your choiceSick payFree agency trainingsFree Wraparound Care Coordinator training and certification403b Retirement PlanEmployee Assistance PlanFree Life insuranceHealth Savings Account, Flexible Spending AccountMileage reimbursementRequired Qualifications:Bachelors degree with a major in social, behavioral or human servicesTwo of more years of experience in a social service field working with youth and familiesPrevious experience working with families of youth impacted by mental health illness and/or behavioral health issuesMust have a valid driver's license in good standing and possess valid auto insurance with access to a reliable vehicleStrong organizational and leadership skills to facilitate a mixed team of both formal and informal supports (therapists, social workers, parents, relatives, friends)Excellent utilization of electronic documentation systems with demonstrated record of timely document completionPreferred Qualifications:Ability to prioritize and remain flexible and creative in a fast-paced, changing environmentProficiency in Microsoft Office products (Word, Excel, PowerPoint)Exceptional organizational skillsPrevious experience using electronic health records preferredExcellent written, verbal and interpersonal communication skillsExcellent listening skillsExperienced at self-careAbility to easily emphasize with othersAbility to prioritize reliability and availability for families and Wraparound team membersAbility to travel within Hennepin County and Metro areaDemonstrated ability to interact with persons at all levels of an organization, industry and communityEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)



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