Helpdesk (iPad/IPhone) Support
4 weeks ago
Responsibilities for the Helpdesk Analyst:
• Provide end-user support on-site resolving Hardware and Software issues
• Work with Microsoft products including 365/Azure Active Directory
• Provide support for outbound Sales Reps troubleshooting their iPads and iPhones Remotely
• Ability to setup workstations and assists in A/V troubleshooting and support
• Ability to work 5 Days a week on-site
Qualifications for the Helpdesk Analyst:
• 3+ years as a Service Desk Analyst ( Required )
• Experience with PC/Laptop Setup/Decommissioning
• Experience with of Office 365, Azure (Microsoft Products)
• Skilled in utilizing ticketing systems for support resolution
Compensation/Benefits for the Helpdesk Analyst:
• $30/hr (Long-Term 1-2 year W2 Contract)
- Benefits options available.
Keywords:
help desk support, service desk, help desk technician, windows technician, imaging technician, support technician, desktop technician, windows, windows xp, windows, 7, windows 10, inventory, active directory, office 365, sccm, imaging, upgrade, migration, citrix, services delivery, hardware, pc, tablets, change controls, epic, vendor management, equipment management, vbscript, desktop, sop, servers, databases, os, middleware, sdlc, benefits, vacation, holiday, 401k, azure
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