Helpdesk Administrator

Found in: beBee S US - 2 weeks ago

Philadelphia, United States Motion Recruitment Full time

Helpdesk Administrator 

An automation company, in Philadelphia, that works with some of the largest brand names in robotics and fortune 500 companies, is looking to hire a Helpdesk administrator on a contract basis. In this role you will be doing level 1 desktop support in a mixed Windows and Linux environment, setting up new computers, password resets, managing accounts in google suite, and supporting their 30 internal users. The client is looking for someone with a strong technical understanding and able to help users with various needs.

You will be able to gain hands-on experience on the engineering side, and really grow your career/skillset in the tech industry. If you are someone that can wear a bunch of different hats in a new role and be able to really hit the ground running on all things support, then this is the perfect role for you

Required skills and Experience

Desktop support experience – Windows and Linux Level 1 support Password resets Expertise Supporting Google suite New computer set up Experience decommissioning computers Onsite and Remote Support Experience Expertise with Troubleshooting Excellent Communication Skills

Desired skills and Experience

Experience in start-up sized companies Strong technical skills – being able to help users on various needs Application Support Experience VPN or Network Support Knowledge Any familiarity with Linux – home lab, work experience

What You Will Be Doing

Tech Breakdown

70% Windows 30% Linux

Daily Responsibilities

90% Desktop Support 10% Assiting in Projects

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