Abeka Homeschool Accounts Manager

2 weeks ago

Pensacola, United States Pensacola Christian College Full time
Dedicated to Excellence, Committed to Service

Abeka Homeschool Accounts Manager

The Inside Sales Homeschool Accounts Manager develops sales opportunities and relationships by researching and developing potential accounts, building rapport, and delivering excellent customer service. The Territory Manager acts as lead for conventions including logistics, set-up/tear down, selling activities, and client experience. Conducts most sales work online or over the phone and follows up with new clients to ensure a world-class customer experience.

Cultivate New Accounts

Find new sales opportunities within the target niche market of homeschool. Through strategic calls, emails, promotional campaigns, and online events, gain an understanding of the prospects' needs to reach assigned goals. Implement effective phone and online sales strategies that drives profitable sales with strong customer service.

Develop Accounts

Develop accounts in the assigned territory by monitoring a customer's buying history, strategically suggesting related products. Build relationships to provide excellent customer service. Achieve daily, weekly, and monthly established metrics and goals. Update records regularly to achieve accuracy in all data systems.

Develop Convention and Online Event Contacts

Ensure that conventions and Online Events contain target markets. Acts as lead at conventions ensuring all details including set-up/tear down, Wi-Fi connections, systems, materials are staged properly and in working order. Ensures the convention team is delivering outstanding client experiences. After conventions, complete follow-up calls and emails to reach sales goals. Research and understand the Abeka product line to confidently up-sell comparable products to customers. Thoroughly discover and note customers' needs. Communicate with the sales department to create an outstanding customer experience.

World Class Customer Experiences

Support the culture of Customer First by consistently delivering experiences that delight the customer and create loyalty. Provide support as needed to other teams and departments. Maintain ownership of clients to ensure that their needs are always represented and fulfilled. Constantly look for ways to improve the customer experience and add more value.

FLSA Status - Scanning (Non-exempt)

Education
BS: Management, HS (Required)

Certifications Required

Work Experience
2+ years in customer service, 2+ years in sales

Physical Requirements and Skills
CMS, Customer Service, Deadline Management, Entrepreneurship, Innovative and Forward Thinking, Microsoft Office, Practical Problem Solving, Sales, Strong Interpersonal Skills (Inactive), Territory Development, Time Management, Willing to learn department-specific programs, Work in a fast-paced environment, Written and Verbal Communications (Inactive)

Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must desire to educate students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge. Applicants must agree with Pensacola Christian College's Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments. We reserve the right to fill this role at a higher/lower grade level based on ministry needs. An assessment may be required to be considered for this position.

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