CRM Manager II

2 weeks ago

Durham, United States Shutterfly Full time

At Spoonflower (part of the Shutterfly family of brands) our mission is to inspire individuals to make, buy and sell unique products built around color and pattern. Our e-commerce website makes it possible for individuals to create, sell, and shop for unique fabrics, wallpaper, and home décor. Spoonflower’s global marketplace connects our customers to more than 1 million designs by independent artists from around the world.

Overview & Outcomes Spoonflower is looking for a detail-oriented CRM Operations Specialist to join our global CRM team.  The CRM Operations Specialist will assist with the development, management, and optimization of Spoonflower brand email and push programs —including promotional and launch campaigns, automated/behavioral sends, and highly personalized journeys. The specialist will also help champion as standard by applying email/digital marketing best practices and brand guidelines to email production and content creation.   Key Responsibilities
  • Collaborates with key marketing staff to develop and execute short term and long-term email automation, campaigns, and programs.
  • Manages and maintains email lists, segmentation, and cohorts, and identifies opportunities for future campaigns or automation.
  • Stays up-to-date with email marketing best practices and trends. Utilizes and explores competitor research, industry research and relevant reporting.
  • Maintains an understanding of brand, audience, and company objectives.
  • Project manages campaigns and programs.
  • Assists and contributes to innovative content planning discussions, as well as execution and analysis of the email program.
  • Supports thoughtful segmentation efforts using RFM/CLV models to create a more personalized consumer experience.
  • Maintains current knowledge of industry best practices, regulation, and privacy issues.
  • Assists with strategy decisions leading to continuous advancement of email features and capabilities including targeting, personalization, and template development in collaboration with multiple stakeholders, ecommerce manager, creative agency, category teams, and more.
Qualifications
  • 3-5 years of experience in email marketing, preferably in a B2C setting
  • Ability to prioritize and effectively manage multiple priorities, projects and resources in a fast-paced environment
  • Understanding of how automation works and how to continuously streamline workflow processes within Marketing Operations
  • Bachelor's degree or equivalent experience
  • Knowledge of email marketing best practices, including list management, segmentation, and deliverability
  • Excellent communication and collaboration skills
  • Detail-oriented and organized
  • Ability to meet deadlines while managing multiple concurrent programs
  • Strong interpersonal skills with the proven ability to work cross functionally
  • Oracle Marketing Cloud experience a plus
  • HTML knowledge and responsive email best practices used for email production
  • Ability to react quickly and accurately in a fast-paced environment
  • Strong problem solving and communication skills
  • Experience reviewing and modifying content to ensure accuracy optimization

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

This position will accept applications on an ongoing basis until filled.

  • IS Project Manager II

    2 weeks ago

    Durham, United States BioFire Diagnostics Full time

    Position Summary: The IS department at bioMérieux is looking for a highly collaborative individual who values working for a company that cares about its team members and our overall goal of improving world health. This position supports a full-time hybrid work model with every other Friday off. We are looking for energized team members that pride...

  • IS Project Manager II

    4 days ago

    Durham, United States BioFire Diagnostics Full time

    Position Summary: The IS department at bioMérieux is looking for a highly collaborative individual who values working for a company that cares about its team members and our overall goal of improving world health. This position supports a full-time hybrid work model with every other Friday off. We are looking for energized team members that pride...

  • Client Relationship Manager

    4 weeks ago

    Durham, United States Haven Design|Build Full time $40,000 - $70,000

    Business Development + SalesHaven Ventures subsidiary, Haven Design|Build, is seeking a full-time sales professional to help us build out our pipeline of future single family and multifamily residential projects - Single Family Homes, Additions, Accessory Dwelling Unites, Full Home Rehabs, Subdivisions, Apartments, etc. Anticipated Start DateFall...

  • IS Project Manager II

    4 weeks ago

    Durham, North Carolina, United States bioMerieux SA Career Site - MULTI-LINGUAL Full time

    Description Position Summary:The IS department at bioMérieux is looking for a highly collaborative individual who values working for a company that cares about its team members and our overall goal of improving world health. This position supports a full-time hybrid work model with every other Friday off. We are looking for energized team members that...

  • MES Data Admin II

    5 days ago

    Durham, North Carolina, United States bioMerieux SA Career Site - MULTI-LINGUAL Full time

    Description Position Summary: The MES Data Administrator role is to be part of the Operational Technology team which supports configuration, enhancement, interface, and operation of the Manufacturing Execution System (MES) as well as maintenance of our Manufacturing network and current and future software applications that support our manufacturing...

  • Technical Project Manager

    2 weeks ago

    Durham, United States CapB InfoteK Full time

    CapB is a global leader on IT Solutions and Managed Services. Our R&D is focused on providing cutting edge products and solutions across Digital Transformations from Cloud, AI/ML, IOT, Blockchain to MDM/PIM, Supply chain, ERP, CRM, HRMS and Integration solutions. For our growing needs we need consultants who can work with us on salaried or contract basis. We...

  • Technical Project Manager

    4 days ago

    Durham, United States CapB InfoteK Full time

    CapB is a global leader on IT Solutions and Managed Services. Our R&D is focused on providing cutting edge products and solutions across Digital Transformations from Cloud, AI/ML, IOT, Blockchain to MDM/PIM, Supply chain, ERP, CRM, HRMS and Integration solutions. For our growing needs we need consultants who can work with us on salaried or contract basis. We...

  • Scientist II, Lead Development

    2 weeks ago

    Durham, United States Life Edit Therapeutics Full time

    The Role: Life Edit is seeking a Scientist II knowledgeable in genome editing technologies and expertise in mammalian cell culture to be part of a highly collaborative team focused on advancing Life Edit’s RNA-guided gene editing systems. The selected candidate will work on Life Edits Lead Development team to support efforts developing curative gene...

  • Associate II, Materials Management

    1 month ago

    Durham, United States Life Edit Therapeutics Full time

    The Role: LifeEdit Therapeutics is seeking a Materials Management Associate to join our growing Supply Chain team. The successful candidate will be detail oriented, organized, and have a strong desire to learn. Key responsibilities will be goods receipt and issue, inventory management, shipping/receiving, maintaining stock levels, and warehouse organization....

  • Quality Engineer II

    3 weeks ago

    Durham, United States BioAgilytix Full time

    At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. . ....

  • Associate II, Materials Management

    2 weeks ago

    Durham, North Carolina, United States Life Edit Therapeutics Full time

    The Role:LifeEdit Therapeutics is seeking a Materials Management Associate to join our growing Supply Chain team. The successful candidate will be detail oriented, organized, and have a strong desire to learn. Key responsibilities will be goods receipt and issue, inventory management, shipping/receiving, maintaining stock levels, and warehouse organization....

  • Scientist II, Lead Development

    2 weeks ago

    Durham, North Carolina, United States Life Edit Therapeutics Full time

    The Role:Life Edit is seeking a Scientist II knowledgeable in genome editing technologies and expertise in mammalian cell culture to be part of a highly collaborative team focused on advancing Life Edit's RNA-guided gene editing systems. The selected candidate will work on Life Edits Lead Development team to support efforts developing curative gene editing...

  • Customer Service Operations Project Manager

    1 day ago

    Durham, North Carolina, United States bioMerieux SA Career Site - MULTI-LINGUAL Full time

    Description Position Summary:Ensure execution and delivery of project objectives in adherence with the Customer Service Organization, through management of all project dimensions: Scope, Time, Cost, Quality, Performance. Lead business impactful projects to achieve quality and efficiency goals. Coordinate with cross functional leaders/stakeholders to drive...

  • B2B Sales Executive

    5 days ago

    Durham, United States City Wide Facility Solutions Full time

    City Wide Facility Solutions Durham, NC is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep understanding of your clients' needs, our team and bonus structure is waiting for you!As a Sales Executive, you will be responsible for new business development in a...

  • Quality Engineer II

    2 days ago

    Durham, United States BioAgilytix Full time

    At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. . ....

  • Scientist II, Lead Development

    1 month ago

    Durham, United States Life Edit Therapeutics Full time

    The Role: Life Edit is seeking a Scientist II knowledgeable in genome editing technologies and expertise in mammalian cell culture to be part of a highly collaborative team focused on advancing Life Edit’s RNA-guided gene editing systems. The selected candidate will work on Life Edits Lead Development team to support efforts developing curative gene...

  • Scientist II, Lead Development

    4 weeks ago

    Durham, North Carolina, United States Life Edit Therapeutics Full time

    The Role:Life Edit is seeking a Scientist II knowledgeable in genome editing technologies and expertise in mammalian cell culture to be part of a highly collaborative team focused on advancing Life Edit's RNA-guided gene editing systems. The selected candidate will work on Life Edits Lead Development team to support efforts developing curative gene editing...

  • B2B Sales Executive

    3 weeks ago

    Durham, United States City Wide Facility Solutions Full time

    Job DescriptionJob DescriptionCity Wide Facility Solutions Durham, NC is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep understanding of your clients' needs, our team and bonus structure is waiting for you!As a Sales Executive, you will be responsible for...

  • Project Manager

    3 weeks ago

    Durham, United States CQC Home Full time

    **Careers**: Welcome to CQC A fast-paced, dynamic company on a significant growth trajectory.- Our mission is to tangibly improve the lives of our customers & our employees. - For our employees, this is evident by the family-like culture that we have built and the many benefits that we provide. We offer comprehensive medical, dental and vision insurance,...

  • MS Dynamics Specialist

    1 month ago

    Durham, United States JSM Consulting Full time

    The primary purpose of this position is to provide senior-level system management administration and support to the MS Dynamic application deployed at NC DHHS. Expert skills in Microsoft Dynamics CRM and the ability to work under a tight timeline. Responsible for working with both senior-level business executives and IT personnel to define and execute...