Field Dispatcher

4 weeks ago


Boston, United States Academy Bus Full time

As a Field Dispatcher, you will be responsible for coordinating our drivers and customers along our routes serving Boston University.

You will partner closely with the field supervisor, dispatch, and operations teams, to support the overall safety and efficiency of service while providing exceptional customer service.

We offer competitive pay and a benefits package, including medical, dental, vision, life insurance and 401(k).

Schedule:

The shift is afternoons from 2:30pm - 11pm, full time. ($18-$22/hr)

Work location is Boston University, however, the interview process will take place in Braintree, MA.

Requirements:

  • MUST have a valid driver's license with a safe driving record
  • Must pass a background check and drug screen
Desired Characteristics:
  • Multi-tasker who works well under pressure and thrives in a fast paced environment
  • Positive attitude and commitment to customer satisfaction
  • Technically savvy
  • Organized with attention to detail
  • Team player with drive for results
  • Strong written and verbal communicator with a professional presence
Core Role:
  • Coordinate drivers for daily operations
  • Ensure safety procedures are followed in the field
  • Be present and visible in the loading areas and provide assistance as required
  • Communicate information clearly and concisely via direct connect radio or phone
  • Accurately update logs and complete required documentation
  • Keep the field supervisor, dispatch and operations teams updated on operations
Health Insurance and Benefits Offered Include:
  • Medical, Dental, Vision, and Life insurance
  • Supplemental coverages
  • 401K plan


Academy is EEO
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