Banquet Manager

4 weeks ago

Morristown New Jersey, Morris County, NJ, United States Westin Governor Morristown Full time
Compensation Type: Yearly Highgate Hotels:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Overview:

The Banquet Manager is responsible for assuring the success of all banquet events, while maintaining a profitable operation and high quality products and service levels. He/she is expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Responsibilities:
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Oversee all aspects of the daily operation of the hotel’s banquet operation.
  • Supervise all banquet personnel.
  • Respond to guest complaints in a timely manner.
  • Work with other F&B managers and keep them informed of F&B issues as they arise.
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Coordinate and monitor all phases of Loss Prevention in the banquet operation.
  • Prepare and submit required reports in a timely manner.
  • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
  • Monitor quality of service in banquet operations.
  • Ensure compliance with all local liquor laws, and health and sanitation regulations.
  • Ensure compliance with SOP’s in all outlets.
  • Ensure compliance with requisition procedures.
  • Conduct staff performance reviews in accordance with Highgate Hotel standards.
  • Understand and be able to prepare payroll and tip distribution.
  • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
  • Coordinate all banquet related food and beverage requirements with the appropriate departments.
  • Keep kitchen informed of accurate counts for plating.
  • Review menu/service with catering managers and banquet chef.
  • Maintain up to date details on banquet functions and communicate to supervisors.
  • Conduct ongoing training of captains/hourly employees to maintain standards of service.
  • Make personal contact with guests and assist them with any requests.
  • Supervise proper tabulation of all banquet checks and ensure that all checks are presented to guests for signature.
  • Requisition liquor, etc. for banquet bars.
  • Ensure safety, sanitation, and cleanliness of service areas.
  • Oversee banquet set-up assignments.
  • Ensure inspection of all banquet areas for cleanliness and maintenance on a regular basis.
  • Conduct menu classes and line-ups for all functions.
  • Supervise the work of banquet management and captains, and observe the performance of hourly service personnel.
  • Control and maintain all service equipment. Write service requests as necessary.
  • Ensure overall guest satisfaction.
Qualifications:
  • At least 2 years of progressive experience in a hotel or a related field.
  • High school diploma required.
  • Previous supervisory responsibility preferred.
  • Strong knowledge of service standards, and different service types (French, Russian, etc.).
  • Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations.
  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, including wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.

  • Banquet Manager

    4 weeks ago

    Morristown, United States Westin Governor Morristown Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Banquet Manager

    4 weeks ago

    Morristown, United States Westin Governor Morristown Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Banquet Manager

    7 days ago

    New York, New York, United States D.C. Global Talent Inc. Full time

    Job Description Job Description Job Opportunity: Banqueting Manager – Luxury Resort (Dominican Republic)Location: Dominican RepublicSalary: $2,000 USD x 13 monthsBenefits:Wine commissionCompany-provided staff housingPrivate insuranceAnnual flight home30 days of annual leave3 days off every 15 daysAbout the Role:A prestigious luxury resort in the...

  • Assistant Banquet Manager

    4 weeks ago

    New York, United States Compass Group Full time

    Assistant Banquet ManagerClick Here to Apply OnlineJob Description Union Square Events Position Title: Assistant Banquet ManagerReports To: Director of Catering ServicesSalary: $70,000-$85,000Other Forms of Compensation: Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering...

  • Assistant Banquet Manager

    4 weeks ago

    New York, United States Compass Group Full time

    Assistant Banquet ManagerClick Here to Apply OnlineJob Description Union Square Events Position Title: Assistant Banquet ManagerReports To: Director of Catering ServicesSalary: $70,000-$85,000Other Forms of Compensation: Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering...

  • Banquet Captain

    4 weeks ago

    New York, United States New York Athletic Club Full time

    Description We are seeking a meticulous banquet captain to supervise and manage all banquet events. As the banquet captain, you will be responsible for managing the staff schedule, ensuring that banquet operations run smoothly, and prioritizing the comfort and safety of our members and guests. To be a successful banquet captain, you should have strong...

  • Banquet Captain

    4 weeks ago

    New York, New York, United States New York Athletic Club Full time

    We are seeking a meticulous banquet captain to supervise and manage all banquet events. As the banquet captain, you will be responsible for managing the staff schedule, ensuring that banquet operations run smoothly, and prioritizing the comfort and safety of our members and guests. To be a successful banquet captain, you should have strong leadership skills...

  • Senior Banquets Director

    2 days ago

    New Orleans, Louisiana, United States The Windsor Court Full time

    Job Description Job Description Description:We are seeking a Senior Director of Banquets to oversee the efficient operation of our Banquets Department, with a strong emphasis on cost control and delivering exceptional guest service. The ideal candidate will work closely with the banquet manager to effectively lead and manage banquet staff.Responsibilities:-...

  • Banquet Cook

    6 days ago

    New York, New York, United States The Pierre, a Taj Hotel Full time

    Job Description Job Description POSITION OVERVIEW:Calling All Culinary Stars: Exciting Opportunity for a Banquet Cook to Shine at The Prestigious Pierre Hotel in New York CityJOB FUNCTION, TASKS, and RESPONSIBILITIES: KEY RESPONSIBILITIESThe ability to follow proper payroll and uniform procedures.The ability to read and utilize a banquet function sheet to...

  • Banquet Houseperson

    3 days ago

    New York, New York, United States Ocean Casino Resort Full time

    The Banquet Houseperson reports to the Banquet and Catering Supervisor and will be responsible for the set-up, maintenance, and take-down of banquet areas according to banquet specifications. Role ResponsibilitiesProvides the transportation and set-up of tables, chairs, and staging. Stocks necessary supplies and performs basic banquet area cleaning duties...

  • Banquet Manager

    7 days ago

    New York, New York, United States Union Square Events Full time

    Job Description Job Description Position Title: Banquet ManagerReports To: Director of CateringSalary: $70,000 to $80,000Other Forms of Compensation:Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce...

  • Banquet Supervisor

    2 weeks ago

    New York, New York, United States Legends Full time

    BANQUET SUPERVISOR - Legends/ASM Global at The Central Park Boathouse (New York, NY)COMPANY OVERVIEW: LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event...

  • Banquet Chef

    3 days ago

    New York, New York, United States Lotte New York Palace Full time

    Job Description Accurate execution of all banquet functions Training and scheduling of all banquet culinary staff Produce orders for all banquet functions Visually inspect appearance and overall presentation of all banquet dishes to maintain appeal Ordering and requisition of all banquet products Creating recipes for all banquet and catered...

  • Banquet Manager

    3 days ago

    New Orleans, Louisiana, United States Sonesta Hotels Full time

    Description Work Environment Must be able work in a fast-paced environment. Majority of work takes place indoors. Must be able to tolerate extreme temperatures - i.e. kitchens, freezers. Physical Demands The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently. The employee must...

  • Director of Banquets

    4 weeks ago

    New York, United States Park Lane Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Director of Banquets

    4 weeks ago

    New York, New York, United States Park Lane Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Director of Banquets

    2 days ago

    New York, New York, United States Park Lane Full time

    Compensation TypeYearlyHighgate HotelsHighgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...

  • Banquet Captain

    5 days ago

    New York, New York, United States Arlo Williamsburg Full time

    Job Description Job Description The Banquet Manager will be responsible for preparing for all event needs before, during and after events held throughout the property. This will require coordination with many departments and clients to ensure consistent, high-level service is delivered on the day of an event. The Banquet Manager will be expected to work side...

  • Banquet Server

    3 days ago

    New Orleans, Louisiana, United States Sonesta Hotels Part time

    Description Key Job Functions Maintain Pleasant personality and demeanor throughout the function Provide food service for banquet events in accordance with Hotel & Banquet standards Setup action stations, Cook (ie: simmer, brown, sauté, Serve patrons at action stations in accordance with head chef plate presentation and garnishes Setup banquet...

  • Banquet Director

    3 weeks ago

    New York, New York, United States Cipriani Full time

    POSITION PURPOSE:We are seeking a hospitality focused and organized individual to join our team as a Banquet Director. Responsible for overseeing the planning, coordination, and execution of all banquet operations at the property. This role ensures the highest level of guest satisfaction by delivering exceptional service, maintaining operational efficiency,...