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Accounts Payable Clerk

4 weeks ago

Livonia Michigan, Wayne County, MI, United States XPO Full time

This position will be onsite at our Ann Arbor office

Billing/Invoice and Accounts payable experience a must. Maintenance or Parts-Clerk experience a plus

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Billing/Invoice and Accounts payable experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office

Preferred qualifications:

  • Maintenance Shop / Parts experience
  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $21.16/hour
  • 9:00am - 5:30pm, Monday - Friday
  • Full health insurance benefits on day one
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Order stock and any immediate part needs and reconcile special order parts
  • Conduct inventory process such as cycle counts, reconcile and control
  • Assist mechanics with parts and supplies for the shop and equipment
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing and responding to emails
  • Check parts for delivery accuracy, check-in parts and store appropriately
  • Process invoices by correcting any issues and submitting for payment as well as communicating payment updates
  • Check and reconcile reserve parts and non-moving parts on a monthly basis
  • Ensure parts room is clean and organized
  • Reconcile and address warranty items
  • Proactively identify orders that are in jeopardy of falling outside of planned events
  • Escalate issues as appropriate and notify the customer of orders that are in jeopardy of incurring assessorial costs and offer alternative solutions
  • Coordinate requests for service recovery, diversions and special handling

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery #PIQ

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Livonia, MI-48153