Production Coordinator

Found in: Adzuna US C2 - 2 weeks ago

Bristol Connecticut, Hartford County, CT, United States ESPN Full time

Management Operations partners with nearly every division of ESPN and many across The Walt Disney Company to ensure ESPN’s Content business is operating at the highest level of efficiency and productivity. Content leaders focus their efforts on the fan while this team focuses on the personnel and business management aspects of how content comes to life. Together, this team consistently maximizes resources for the greatest impact on our content and bottom line.

A Production Coordinator supports the day-to-day workforce planning and business operations of ESPN’s Content division. Scheduling resources, vendor & contract management, and legal & policy adherence will all be job functions this role carries out. This role will also find and create efficiencies in processes and workflows along with interacting with all types of content and leaders across our organization. This Production Coordinator position will be assigned to support the content of our international teams.

Responsibilities:

  • Executes workforce planning and business operations for ESPN’s Content division.
  • Works with content leaders to plan, request and allocate resources, schedule personnel and/or facilities, review time entry and expenses, track paid time off, etc.
  • Analyzes content scenarios and creates plans to support initiatives while adhering to resource and financial limits and departmental processes and protocols.
  • Maintains extensive knowledge of the business processes, workforce guidelines and resource planning required across assigned content areas.
  • Fully understands policies and processes that guide work (Ex. T&E policy, workforce classifications, time entry). Educates, trains, and advises others on policies and processes and promotes adherence. Participates in developing and modifying policy and process.
  • Partners with and functions as a liaison for various departments (Ex. Production, Operations, HR, Legal, outside entities, etc.) Attends meetings with stakeholders; represents a neutral party in discussions.
  • Participates in developing, implementing, and enhancing technology tools and workflow processes.
  • Provides training to team members, new hires, client groups and other personnel as needed.
  • Ensures that appropriate timelines are met for all projects and tasks.
  • Deals with time-sensitive and confidential materials and decisions (Ex. budgets, fees, performance).
  • Daily tasks can include:
    • Participate in sourcing, hiring, managing, scheduling and/or providing feedback on various roles.
    • Request and/or draft short-form contracts/hiring requisitions for various roles and/or vendors.
    • Enter, track, and manage information in system of record.
    • Train and guide others in the process of engaging workers and vendors.
    • Create, organize, and distribute various data and reports.
  • During Production peak times, remains accessible and may be required to work non-traditional days/hours.

Basic Qualifications:

  • Minimum 2 years of business, personnel, production, or operations experience.
  • Strong organizational skills (Ex. budgeting time, prioritizing workload, accuracy, and attention to detail in all tasks).
  • Effective communication skills (Ex. clear and concise in all forms of communication, ability to manage high-volume email, phone traffic, and in-person interactions).
  • Demonstrated ability to react quickly and positively to a wide variety of sensitive production and personnel situations that arise and are subject to continual change.
  • Demonstrated ability to take initiative and perform independently with some guidance from management and senior teammates (Ex. suggest ideas and solutions to problems that arise, ability to recognize when an issue is present and provide rectifying solutions).
  • Experience in various aspects of resource management and business operations (Ex. processing contracts/invoices, creating/maintaining/distributing information, resource scheduling/staffing).
  • Advanced knowledge of Microsoft Office programs & platforms (Ex. Office 365, Outlook, Excel, Word, One Note, PowerPoint, SharePoint, Teams), Smartsheet or similar programs, Zoom.
  • Conversational Spanish language skills.
  • Demonstrated passion and commitment to diversity and inclusion including inviting diverse perspectives, fostering an inclusive work environment, and supporting workforce diversity.

Preferred Qualifications:

  • Knowledgeable about the sports content landscape.
  • Possesses basic understanding of the production of studio shows, remote events, digital, and/or packaged shows.
  • Understands basic reporting and analytics processes, identifying trends and developing metrics.
  • Solid analytical and technical critical thinking skills.
  • Has basic financial/budgetary management experience.
  • Working knowledge of the following systems/tools: Slack, Concur, Kronos, SAP, and business intelligence tools like MicroStrategy.
  • Bilingual (English/Spanish) language skills.

Required Education:

  • High School Diploma or equivalent

Preferred Education:

  • Bachelor’s Degree or equivalent years of experience

#ESPNMedia

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