HRIS Analyst
4 weeks ago
The HRIS Data Analyst will help support and maintain the organization’s HR technology platforms, reporting and data analytics. This position is based at our HR People Hub center of excellence, located in Orlando, Florida.
The HRIS Analyst partners with key stakeholders to analyze work process design and flow, improves processes and uses data for a return on technological capabilities
This position also serves as a technical point-of-contact for the organization, and assists teams with ensuring data integrity, testing of system changes, report writing, ad hoc reports, etc.
Supports updates, upgrades, testing, implementation, and other technical projects as assigned
Documents Processes and Results
The HRIS Analyst will provide functional and technical system support in all areas of the UKGPro and UKGPro WFM (formally known as Dimensions) Systems
Generates reports/queries, including writing, maintaining, and supporting a variety of reports queries using appropriate reporting tools
Monitor the HRIS ticketing systems -Fresh Desk Tickets and be first point of contact for employee and functional leaders on inquiries and support request
Helps maintain data integrity in systems by running queries and analyzing data (for team Merlin - this is the auditing piece)
Creating and maintain interfaces, providing knowledge on system administration responsibilities including security access, workflow and system configuration.
Enhancing and maintaining the security, accuracy and integrity of our HR data
Diagnosing and resolving HR data issues from end users, business process events, etc.
Working with internal teams to improve existing processes and data integrity
Monitoring, processing & troubleshooting data interfaces to/from the HRIS system of record and multiple other systems and vendors
Supports HRIS updates, upgrades, testing, implementation, and other technical projects as assigned
Qualifications & Experience:
Bachelor’s Degree in Human Resource Management, Technology or related field.
Two (2) years of HRIS experience – System Maintenance, Data Analysis, HRIS ticketing system, Resolving HR Data Quality /Data Integrity Issues and Maintaining HRIS Security Roles.
HRIS Customer Support:
Responsible for day-to-day support, HRIS ticketing system flow, coordinating support/training sessions with team members and escalating issues to coworkers or leadership on an as needed basis
Takes ownership for completing each assignment by (i) understanding overall business objectives & priorities, (ii) focusing on solutions which leverage data and (iii) operating with a sense of urgency
Identify when an issue (or opportunity) may be an indicator of a recurring problem (or needed solution) others may experience then analyze data to develop a recommended resolution
Consulting with HRBPs and other departments to determine HRIS needs.
HRIS Support /Data Analysis/Other Skills:
Analyzing HRIS performance metrics and resolving application issues.
Documenting processes, identifying HR concerns, and compiling data analysis reports.
Performing application upgrades, as well as and providing training and technical support.
Developing and implementing new processes and systems for efficient HR management.
Optimizing HRIS processes, integrating new software, and performing diagnostic tests.
Demonstrated ability in the support & administration of HR data analysis, HRIS and HR technology
Strong experience/expertise supporting HRIS (preferred UKG) as an HRIS analyst
Expert skill level in Microsoft Excel
Outstanding problem-solving and consultative skills
Attention to detail with the ability to audit (and correct if necessary) large amounts of data
Excellent verbal and written communication skills
Good interpersonal and time management skills
Excellent organizational skills and attention to detail
Familiarity with human resource policies and procedures
Ability to keep information confidential and secure, with an understanding of information security standards
Logistical: proactively seeks and finds ways to provide the highest standards of efficiency
Forward thinking, problem solver
Strategic Problem solver, views events and possibilities from multiple perspectives
Benefits:
• Excellent health care options (medical, dental, and vision that encourage preventative care).
• Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
• Merlin Magic Pass for friends and family to enjoy the parks & attractions
• Recognition Programs and Rewards
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
Pay Range:
USD $60,000.00/Yr.
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