South End Operations Manager

Found in: Resume Library US A2 - 7 days ago

Riverside California, United States AMR Full time
More Information about this Job:

 

South End Operations Manager

This Operations Manager will work in conjunction with the North End Operations Manager to lead the full Riverside Division

Area of Coverage/ Location : Southwest (Murrieta, Canyon Lake, Lake Elsinore,Temecula, Palomar) and Mobile Health 

FLSA Status: Exempt

 

 

JOB SUMMARY Purpose of this position is to manage the day-to-day operations and to meet the values, guiding principles, operating and strategic goals of GMR. The Operations Manager will work with and lead all members of the local team to develop, implement and maintain necessary reports and documentation to ensure compliance with established operational goals and objectives, and make financial decisions in accordance with his/her assigned fiscal and volume budgets. This leader is responsible for various departments, which may include network and care coordination, depending on the market served. In addition, she/he must support the GMR values through demonstrated actions.

 

ESSENTIAL FUNCTIONS/DUTIES

• Demonstrate that internal customers are as valuable as external customers; project appreciation and respect for all team members.

• Analyze markets and develop plans which match the supply of out-of-hospital healthcare services appropriately to meet customer demands

• Ensure optimal service levels to agencies, hospitals, and the medical community. Analyze information regarding customer satisfaction, modify processes, and counsel employees to ensure high levels of customer service.

• Negotiate contract provisions and modifications. Participate in the resolution of issues with members of community and political groups and other agencies.

• Keep current on industry trends that have potential impact on the division.

• Plan, control and monitor operating budgets for assigned areas of responsibilities.

• Participate in marketing activities and business development to increase revenues and decrease costs.

• Prepare and analyze financial and other data reports. Make modifications to operations to contain costs.

• Direct and integrate clinical management.

• Design, implement and maintain processes to maximize quality of operations.

• Ensure compliance with GMR policies and procedures.

• Ensure continuous quality improvement through clinical management, communications center, and protocol interaction.

• Establish a program for disaster planning and take control of situations as needed during times of disaster.

• Interact with other emergency relief providers: public and private.

• Establish goals and objectives for field operations based upon communicated goals and strategies for the region, and clearly communicate these goals and objectives to the appropriate employees.

• Manage the recruitment, retention, development, and formal recognition of employees.

• Provide direction, clarity of expectations and coaching to supervision.

• Manage employee performance by setting and communicating standards, measuring results and providing feedback.

• Act as a resource to employees in resolving problems and increasing effectiveness.

• Participate in the resolution of labor disputes and ensure effective relationships with union representatives.

• Ensure consistent and fair treatment of employees.

• Role model appropriate behavior with regard to GMR Vision and Guiding Principles.

• Monitor and ensure compliance with OSHA, EEO, and other applicable local, state, and federal laws governing business and employee relations.

• Modify jobs or roles of supervisor and field employees to increase job satisfaction and employee development.

• Actively develop, train and promote the use of work teams for process improvement.

• Ensure effective, timely and cost-efficient contract administration.

• Volunteer in community activities to increase the image of the division and GMR.

• Share information with others in the region, other GMR operating companies, and Corporate, to increase the use of best practices.

• Monitor and make appropriate modifications in processes to manage success measures.

• Implement changes to integrate operational initiatives associated with organizational strategy.

• Establish plans and implement specific actions to assist in the quick, effective integration of new companies into the GMR family.

• Ensure effective risk management (e.g., workers’ compensation, safety) through proactive education and training programs.

• Manage inventory (including the fleet of vehicles) in a cost-effective manner.

• Administer the capital budget to ensure effective use of available resources.

• Moderate travel to assigned areas of responsibility

• Adhere to all company policies and procedures.

• Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.

• Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results. Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures

• Perform other duties as assigned

 

QUALIFICATIONS :

• Minimum of Three (3) years experience general management experience

• Minimum of Two (2) years experience in EMS Education:

• Bachelor’s degree in Business, Healthcare or other appropriate field of study is preferred Skills:

• Effecitive oral, written, and interpersonal communications

• Effictive internal and external customer service experience Credentials/Licenses:

• Current State EMT/Paramedic License

• BLS and ACLS Certifcation (AHA only)

 

 

Why Choose AMR? is one of ’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at . 

EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.

More Information about this Job:
Company Benefits: Check out our careers site page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.

Salary Range: $110K - $153K DOE

  • Operations Manager

    Found in: Resume Library US A2 - 6 days ago

    Riverside, California, United States Statewide Safety Systems Full time

    Job Description Strategic planning and implementing of strategies to create and maintain safe work practices Manage a staff of 25-50 employees Ensure safety compliance in accordance with Company, Local, State, and Federal regulations as it relates to the Site Protect the company’s employees, customers, and assets against losses, injuries, and accidents...

  • Retail Front End Supervisor

    Found in: Careerbuilder One Red US C2 - 2 weeks ago

    Riverside, CA 92501, United States Burlington Full time

    Burlington - JobID: 218176 [Department Manager] As a Retail Front End Supervisor at Burlington, you'll: Supervise all store functions and associates while in the role of Manager on Duty; Maximize sales results through training, developing, and coaching direct reports; Promote safety for both customers and associates by adhering to company guidelines; Solve...

  • Application Architect

    Found in: Resume Library US A2 - 7 days ago

    Buena Park, California, United States Woongjin, Inc Full time

    Job Description Work Site: Seongnam City, South Korea (on-site) Application Architect of the Company Sales Portal System is responsible for providing business analysis and system design to enhance the current system with developers and business users for established initiatives within a company. Application Architect will plan, establish, and manage...

  • Night Operations Manager

    Found in: Resume Library US A2 - 2 weeks ago

    Long Beach, California, United States City Wide Facility Solutions Full time

    City Wide of Southwest Los Angeles is seeking a full-time Night Operations Manager to join our team! The Night Operations Manager will oversee accounts in the South LA territory to coordinate service providers in our accounts, help maintain our high quality standards and work with our Account Managers on resolving customer issues. As a Night Operations...

  • General Operator

    21 minutes ago

    Riverside, United States Dura Coat Products Inc Full time

    **Job Description**: Salary $23/hr Hiring Shifts: 1st Shift - General operator (7:00am - 3:30pm) 2nd Shift - General Operator - ( 3:00pm -11:30pm M-F) 3rd Shift - General Operator - (11:00pm - 7:00am M-F) Primary Responsibilities: - Performs all duties in a safe working manner, following all of the Company safety policies and procedures - Blend batch to...

  • Senior Front End Engineer

    1 week ago

    California, United States CareerBuilder Full time

    Founded in 2021 by ThoughtSpot (valued at $4.2B) co-founders Sanjay Agrawal and Shashank Gupta, the Revefi Data Operations Cloud disrupts the data observability experience of today with a converged solution for data quality, spend, usage and performance management. Revefi's proprietary Intelligence Layer delivers AI-powered insights, enabling rapid detection...

  • Retail Front End Supervisor

    Found in: Careerbuilder One Red US C2 - 2 weeks ago

    North Riverside, IL 60546, United States Burlington Full time

    Burlington - JobID: 214589 [Department Manager] As a Retail Front End Supervisor at Burlington, you'll: Supervise all store functions and associates while in the role of Manager on Duty; Maximize sales results through training, developing, and coaching direct reports; Promote safety for both customers and associates by adhering to company guidelines; Solve...

  • 609 - Back End - Maintenance

    Found in: Careerbuilder One Red US C2 - 2 weeks ago

    Riverside, IL 60546, United States Forman Mills Full time

    Forman Mills - JobID: 7188 [Maintenance Technician] As a Back End Maintenance Worker at Forman Mills, you'll: Maintain cleanliness and organization of the store; Ensure proper stocking and replenishment of merchandise; Monitor and manage inventory levels; Coordinate and oversee the receiving and processing of shipments; Conduct regular inspections to...

  • Home Health Sales Representative- South San Gabriel

    3 days ago

    Riverside, United States Lorian Health Full time

    Join the **Lorian Health** team, a home health and hospice agency that is thoughtful, generous, and family-oriented. At **Lorian Health,** we believe in equanimity regarding the treatment of all our patients, setting the highest quality standards for home health services. Our commitment to fostering a socially responsible environment within our organization...

  • Plant Manager

    Found in: Resume Library US A2 - 1 week ago

    Riverside, California, United States Sika Full time

    Job Description Ensures safety, environmental and legal compliance throughout the plant & property; Organizes and supervises production, logistics, quality control and sales support in accordance with policies, principles, and procedures established by the company;  Provides detailed reports to plant management and supervisors, relative to productivity,...

  • Community Manager

    Found in: Resume Library US A2 - 7 days ago

    Riverside, California, United States Campus Apartments Full time

    Overview: Excellent opportunity for experienced Community Manager!   The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.   If you’re...

  • Property Manager

    Found in: Resume Library US A2 - 7 days ago

    Riverside, California, United States Campus Apartments Full time

    Overview: Excellent opportunity for experienced Property Manager!   The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.   If you’re...

  • Apartment Manager

    Found in: Resume Library US A2 - 7 days ago

    Riverside, California, United States Campus Apartments Full time

    Overview: Excellent opportunity for experienced Apartment Manager!   The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.   If you’re...

  • Back End Java Engineer

    7 days ago

    California, United States CareerBuilder Full time

    We are looking for a Back End Java Engineer , based in Latin America to work on a long-term project for one of our clients, a hyper-growth fintech company based in Los Angeles, California Our clients mission is to make financial advice better and more accessible for everyone. They are building a revolutionary platform for financial advisors and their clients...

  • Manager, Statistical Programming Operations

    Found in: Resume Library US A2 - 7 days ago

    Irvine, California, United States AbbVie Full time

    Job Description AbbVie Data and Statistical Sciences (DSS) is the best-in-class organization within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical data. Our operational model is exemplified through execution and innovation.  The Manager of Statistical...

  • Shipping & Receiving Clerk (Forklift Operator)

    22 minutes ago

    Riverside, United States EVERGREEN RECYCLING LLC Full time

    Description: At Evergreen, we’re in business to change the world. Evergreen was originally founded in 1998 to provide a sustainable, reliable supply of quality polyester resin. Each year, Evergreen recycles billions of PET bottles, keeping them out of landfills, oceans, rivers, forests, and roadways. We also produce hundreds of millions of pounds of...

  • Engineering Eqpt Operator

    Found in: beBee jobs US - 2 weeks ago

    Riverside, California, United States Department Of Veterans Affairs Full time

    SummaryThis position is located at the Riverside National Cemetery in Riverside, California.Duties This is a bargaining unit position. This position is represented by AFGE. Please note that as provided for in the AFGE/VA Master Agreement the FIRST area of consideration for this position will be permanent employees of the local facility in which this...

  • Associate Director

    1 week ago

    California, United States Pacer Staffing Full time

    Job Title: Clinical Operations, Compliance – Process & Training role Location: Santa Monica, CA Duration: 06 Months. Description Clinical Operations, Compliance – Process & Training role Key Responsibilities Drive the development, optimization, alignment and implementation of clinical trial processes across Clinical Development Partner with equivalent...

  • Back End Developer

    Found in: Resume Library US A2 - 7 days ago

    Los Angeles, California, United States Evona Full time

    Back End Developer EVONA Los Angeles Metropolitan Area About the job BACK END ENGINEER LA / Hybrid Are you ready to push the boundaries of the space industry? Your chance to join a company on a mission to redefine space exploration. They are currently seeking a talented Back-End Engineer to join a dynamic international team. As a Back-End...

  • Operations Manager

    Found in: Resume Library US A2 - 7 days ago

    South San Francisco, California, United States Returnmates Full time

    Sway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove service for consumers -- no...