Apartment Manager

Found in: Resume Library US A2 - 6 days ago

Riverside California, United States Campus Apartments Full time
Overview:
Excellent opportunity for experienced Apartment Manager

 

The Campus team is filled with passionate and enthusiastic people Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

 

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people Consider joining our team and changing the way you think about work

Responsibilities:
The Apartment Manager reports to the Regional Manager.  This position is responsible for managing all operational phases of the property to ensure customer satisfaction, fiscal stability and good physical condition.

Manage all actions that involve and/or influence the property

Review occupancy reports to ensure that they are in accordance with applicable laws, rules and regulations

Conduct surveys of local rental rates and participate in establishing rental rates 

Conduct analyses of operating expenses 

Create and implement an innovative management plan including an operating and capital budget

Study housing demands and recommend new policies and physical changes as appropriate to remain competitive

Implement resident retention programs

Direct the administrative activities of office staff 

Establish performance goals for the on-site staff and direct staff toward their completion

Coordinate and supervise activities of all contracted services

Physically inspect the property daily or assign qualified personnel to perform the task in absence

Prepare and review all periodic reporting, either routine or unscheduled

Keep supervisors, clients and owners advised of significant operating problems and deviations from the management plan

Report accidents, environmental issues and possible legal problems immediately

Assume accountability to the owners, clients and regulatory agencies that govern the interests of the property

Provide first-class customer service to residents

Select, train, motivate, coach, counsel and discipline on-site personnel

Recommend personnel hires, transfers, promotions, terminations and applicable compensation

Complete annual employee performance evaluations

Provide leadership, supervision and support for resident/community directors and student resident/community advisors

Establish effective working relationships with safety and health officials

Actively network in local professional and civic organizations, as well as with local higher education officials

Manage the property’s public relations 

Exercise effective risk management; identify and correct potential liability issues, minimize exposure and losses

Investigate resident disturbances, violations and/or complaints; resolve problems in accordance with established laws and regulations

Manage resident issues involving needs for mediation and adjudication

Manage evictions and resident unit transfers as needed

Participate in due diligence process if property is acquired/sold

Qualifications:
Bachelor degree plus three or more years of supervisory experience in a property or housing management position, or an equivalent combination of related education and experience

Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) or willingness to obtain within one year of hire

Real Estate license is desirable

Valid driver’s license and current automobile insurance

Computer skills and math ability

Accurate typing and record keeping

Proficient in Microsoft Word, Excel and Outlook

Knowledge of Entrata is required

Ability to follow through with all necessary paperwork and ensure all deadlines are met

Excellent customer service skills

Ability to communicate effectively and professionally while operating in a fast paced environment

Excellent skills in the management and motivation of people

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