Office Manager
Found in: Resume Library US A2 - 2 weeks ago
Salary
$(phone number removed) - $(phone number removed) / year
*Based on experience, and education
Schedule
Monday 9a-5pTuesday 9a-8pWednesday 9a-7pThursday 9a-8p WFHFri/Sat/Sun- Off
Benefits
Robust benefit offering that includes health, vision, dental, 401k with matching contribution, HSA, FSA, PTO, mental health and wellness time off, and paid parental leave.
Groups Recover Together is an outpatient addiction medicine provider that delivers comprehensive outpatient treatment for opioid addiction. Based on the principle that recovery is tied to aspects of life that are beyond the reach of an office visit, our care model includes three core modalities that are proven to help individuals get their lives back on track -- medication, weekly group therapy, and care navigation. We pride ourselves in providing high quality clinical treatment and team-based support needed to build a life worth living sober.
Responsibilities:
Groups is looking for an organized and self-motivated Office Manager who will be responsible for providing administrative support to our members, clinicians, and medical providers. Office Managers work closely with local leadership teams to tackle day-to-day office operations, coordinate calendars, and organize meetings that promote recovery for our members.
To be successful in this position you should be detail-oriented, professional, able to solve problems independently, have excellent written and verbal communication skills, exceptional customer service skills, and demonstrate the ability to navigate and de-escalate high stress situations. Empathy, efficiency, and ability to balance multiple priorities are essential.
Duties & Responsibilities
Responsible for maintaining overall office appearance
Responsible for opening and closing Groups offices
Welcome everyone to the office and be the first contact for all members and visitors
Provide exceptional customer service, in person, by phone and via video conference, and help members troubleshoot issues that affect their treatment
Carry out administrative duties such as answering phone calls, responding to member texts, responding to emails, and troubleshooting general tech issues with members
Manage member flow in the office and on virtual group meetings, including check-in/out, collecting payment, management and creation of prescriptions, submission of prior authorizations for medication, and drug screen collection
Coordinate with medical providers on scheduling and member needs; troubleshoot day to day operational challenges that providers may face; and manage provider time tracking to ensure that leadership are able to enter time for payment in a timely manner depending on the state specific workflows
Maintain accurate member information in the EMR including but not limited to demographic information, group appointment scheduling, individual appointment scheduling, ensuring appropriate prescription coverage for members and provider compliance scheduling
Provide and review needed forms with members for electronic signature
Collect insurance information, understand in-network insurance plans that are accepted, and collect co-pays/coinsurance as deemed appropriate. Connect members with the Member Access Team for member financial responsibility
Work closely with local pharmacies to ensure no unnecessary disruptions to a member’s medication
Answer general office level questions from members regarding program concerns, pharmacy issues, and/or other personal needs of the program (if unable to answer questions, will help the member find the correct point of contact)
Manage petty cash fund (via PEX card) and help the finance department complete reports on a daily/weekly basis through accurate record keeping
Order and maintain adequate office supplies through office supply platform or purchasing from local retailers
Ensure member Urine Drug Screens supplies are shipped, where applicable, and be available for member pick-up at the office at designated times
Consistently meet/strives to meet office specific goals attached to key performance indicators (KPIs) to drive positive outcomes for our members
Manage and maintain reporting trackers to drive member success and overall operational compliance
Responsible for coordinating member medication counts, completing health/ safety drills, monitoring PDMP for state compliance, and adhering to office compliance standards.
Proactively engage in community relations activities
Distribute brochures, flyers, and written materials to community stakeholders to promote Groups and its mission
Attend and participate in community meetings related to substance abuse and addiction topics
Drive awareness of groups in your community by posting flyers in appropriate locations weekly or as requested by your area leader
Performs other duties as assigned
Qualifications:
Associate’s degree preferred, or 2 years of relevant experience in lieu of degree
Minimum 2 years of experience in an office administrative/coordinator role
Healthcare, retail or hospitality experience preferred
Fluency with Google Apps (Sheets, Docs, Meet, Drive, etc.) and Microsoft Office
Ability to troubleshoot minor technological challenges
Ability to multitask and prioritize with minimal supervision
Strong attention to detail and ability to manage confidential and highly sensitive information
Ability to problem solve quickly and independently, as needed
Ability to work with a team as well as an independent contributor
Exceptional customer service skills and the ability to build positive relationships with people
Exceptional written and verbal communication skills
Ability to work evenings, as needed, to provider appropriate member care
Requirements & Working Conditions:
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities; these are made on a case-by-case basis. While performing the responsibilities of the role, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
This position is subject to a background check for any convictions directly related to its duties and responsibilities. We will consider for employment all qualified applicants with arrest and conviction records, and will assess the details of any criminal conviction in a manner consistent with applicable law. No background check will be conducted unless and until a conditional offer of employment has been made to an applicant.
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
-
Office Assistant
Found in: Resume Library US A2 - 1 week ago
Indianapolis, Indiana, United States Great Day Improvements: A Family of Brands Full timeOverview: Apex - Office Assistant At Apex our vision is to revolutionize an industry. Apex, an affiliate of Great Day Improvements, is all about our culture. We want you to be on our team and be a leader in our positive work environment. You'll be an intricate piece in our day to day operations. You'll help manage locations and create positive...
-
Director of Business Office
Found in: Resume Library US A2 - 1 week ago
Indianapolis, Indiana, United States Resource Treatment Center Full timeOverview: PURPOSE STATEMENT: Plan, develop, organize, implement, evaluate and supervise business office activities including the financial counseling, billing and collections functions for all service lines. Responsibilities: ESSENTIAL FUNCTIONS: Monitor and report on key metrics such as cash collections, days outstanding, unbilled,...
-
Accountant - Fixed Assets - Hybrid
Found in: Resume Library US A2 - 1 week ago
Indianapolis, Indiana, United States Heartland Dental- Indianapolis Support Office Full timeOverview: Accountant – Fixed Assets, Accounting & Finance Department (Indianapolis) Heartland Dental is the largest dental support organization (DSO) in the United States, supporting approximately 1,700 dental offices across 38 states domestically. Our company is experiencing rapid growth, and we are looking for a dedicated and proven individual to...
-
Office Manager
Found in: Talent US C2 - 2 weeks ago
Indianapolis, United States Brown & Root Full timeJob Description Job Overview: We are seeking a highly organized and detail-oriented Office Manager to join our team. As the Office Manager, you will be responsible for overseeing the day-to-day operations of our office, ensuring efficiency and productivity. This is a key role that requires strong leadership skills and the ability to multitask in a...
-
Office Manager
Found in: Resume Library US A2 - 1 week ago
Columbus, Indiana, United States Groups Recover Together, Inc. Full timeOverview: Salary $(phone number removed) - $(phone number removed) / year *Based on experience, and education Schedule Monday 9a-6:30pTuesday 9a-4pWednesday 9a-9pThursday 9a-8:30pFri/Sat/Sun- OffOne day working from home Benefits Robust benefit offering that includes health, vision, dental, 401k with matching contribution, HSA, FSA, PTO, mental...
-
Office Manager
Found in: Appcast US C2 - 6 days ago
Indianapolis, United States AER LOGISTICS LLC Full timeCompany DescriptionAER Logistics LLC is a third-party logistics provider. We improve profitability for customers by allowing them to focus on their core competencies while we manage the logistics. Our focus is to address space allocation, lead time, and landed cost requirements in order to build a custom-made program that provides comprehensive and...
-
Office Manager
Found in: Appcast Linkedin GBL C2 - 5 days ago
Indianapolis, United States AER LOGISTICS LLC Full timeCompany DescriptionAER Logistics LLC is a third-party logistics provider. We improve profitability for customers by allowing them to focus on their core competencies while we manage the logistics. Our focus is to address space allocation, lead time, and landed cost requirements in order to build a custom-made program that provides comprehensive and...
-
Office Manager
5 days ago
Indianapolis, United States AER LOGISTICS LLC Full timeCompany DescriptionAER Logistics LLC is a third-party logistics provider. We improve profitability for customers by allowing them to focus on their core competencies while we manage the logistics. Our focus is to address space allocation, lead time, and landed cost requirements in order to build a custom-made program that provides comprehensive and...
-
Human Resources Manager
Found in: Resume Library US A2 - 1 week ago
Indianapolis, Indiana, United States FFP Full timeJOB SUMMARY: Responsible for carrying out the daily operations of the Human Resources Department. Plan, coordinate, and deliver administrative programs; ensure policies, procedures, and legal compliance. Assist in talent acquisition/ recruitment processes, performance management, and talent development. Act as a champion for the Company mission, vision, and...
-
Office Nurse Manager RN Home Health
1 week ago
Indianapolis, United States Caretenders Full timeWe are hiring for an Office Nurse Manager with Home Health experience to work Full-Time in Indianapolis! At Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about...
-
Development Officer
Found in: beBee S US - 2 weeks ago
Indianapolis, United States Kiwanis International Full timeDepartment: Kiwanis Children's FundReports to: Director of Development________________________________________Position Objective/Job Summary:The development officer is a highly professional fundraising position that will work as a part of the Kiwanis Children's Fund fundraising team and supportdesignated areas and their volunteers in the U.S. and abroad....
-
Office Assistant
Found in: Resume Library US A2 - 1 week ago
Richmond, Indiana, United States Reid Health Full timeFind your WHY at Reid Health: Under the direction of the Provider(s) and Practice Manager, the Office Assistant performs all front office duties including answering the telephone, scheduling patient appointments, performing check-in and check-out functions, and maintaining patient medical records. This individual works hand-in-hand with the Provider(s) and...
-
Administrative Assistant
Found in: Resume Library US A2 - 1 week ago
Indianapolis, Indiana, United States Clean Earth Full timeJob Description General Purpose The Administrative Assistant provides coordination and support the operations of the team. This position includes a high volume of data entry. The job interfaces frequently with peers and managers and occasionally with customers, ensures all tasks are compliant with applicable Federal, State, and Local Department of...
-
Indianapolis, United States Icon Strategic Solutions Full timeIcon is looking for a Records Management Associate to work office based in Indianapolis, IN. This is an administrative type position that manages the Records Centers incoming/outgoing documents and files. Position is full time and requires multi-tasking, communication and organizational skills, along with attention to detail.ResponsibilitiesHandle...
-
Office Assistant
Found in: Resume Library US A2 - 1 day ago
Connersville, Indiana, United States Reid Health Full timeFind your WHY at Reid Health: Under the direction of the Provider(s) and Practice Manager, the Office Assistant performs all front office duties including answering the telephone, scheduling patient appointments, performing check-in and check-out functions, and maintaining patient medical records. This individual works hand-in-hand with the Provider(s) and...
-
Development Officer
Found in: beBee S US - 2 weeks ago
Indianapolis, United States Kiwanis International Full timeDepartment: Kiwanis Children's FundReports to: Director of Development________________________________________Position Objective/Job Summary:The development officer is a highly professional fundraisingposition that will work as a part of the Kiwanis Children's Fund fundraising team and support designated areas and their volunteers in the U.S. and abroad....
-
Development Officer
Found in: beBee jobs US - 1 week ago
Indianapolis, Indiana, United States Kiwanis International Full timeDepartment: Kiwanis Children's FundReports to: Director of Development________________________________________Position Objective/Job Summary:The development officer is a highly professional fundraisingposition that will work as a part of the Kiwanis Children's Fund fundraising team and support designated areas and their volunteers in the U.S. and abroad....
-
Development Officer
Found in: beBee jobs US - 2 weeks ago
Indianapolis, Indiana, United States Kiwanis International, Inc. Full timeDepartment: Kiwanis Children's FundReports to: Director of Development________________________________________Position Objective/Job Summary:The development officer is a highly professional fundraising position that will work as a part of the Kiwanis Children's Fund fundraising team and support designated areas and their volunteers in the U.S. and abroad....
-
Development Officer
Found in: beBee jobs US - 2 weeks ago
Indianapolis, Indiana, United States Kiwanis International, Inc. Full timeDepartment: Kiwanis Children's FundReports to: Director of Development________________________________________Position Objective/Job Summary:The development officer is a highly professional fundraising position that will work as a part of the Kiwanis Children's Fund fundraising team and support designated areas and their volunteers in the U.S. and abroad....
-
Office Assistant
Found in: Resume Library US A2 - 2 weeks ago
Richmond, Indiana, United States Reid Health Full timeFind your WHY at Reid Health: Under the direction of the Provider(s) and Practice Manager, the Office Assistant performs all front office duties including answering the telephone, scheduling patient appointments, performing check-in and check-out functions, and maintaining patient medical records. This individual works hand-in-hand with the Provider(s) and...
