Patient Registration

Found in: Resume Library US A2 - 1 week ago

Minneapolis Minnesota, United States Fairview Health Services Full time
Overview:
Have you always loved the idea of helping children, but your skills are better suited for an office setting?

 

We at Fairview Health Services are looking for a member of the Patient Registration team at the Fairview Children's Clinic - University This is a full time, 80 hours every two weeks, benefit eligible position. To find out more about what benefits we offer at Fairview, including medical, dental insurance, PTO, 401k/403b, visit for more information. Pay starts at $20

 

The anticipated schedule for this role is Mondays 730-400, Tuesdays 800-430, Wednesdays 930-600, Thursdays & Fridays 630-300.

 

Our Children's clinics specialize in the complete care for our youngest patients, pediatrics and adolescents. The University site is located just blocks of the U of M campus and has 15 different providers. We see patients grow up at this site and it's always a fun place to be- as you never know what will come out of the kids mouths. It could be an ordinary day, and the next thing you know, you have learned what a "Squishmallow" is and know is entire backstory.

Responsibilities/Job Description:
Our Patient Registration crew greets and welcomes patients into the clinic. The verify, register and schedule patients with accurately and efficiently. This includes verifying insurance and demographic information. This team also reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments, and researches and facilitates patients questions and concerns.

Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, accurate insurance, and billing address.

Advises patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.

Monitors patient balances on patient accounts and alerts patients of outstanding balances to ensure appropriate financial arrangements.

Actively participates in crafting and implementing improvements.

Answers in-coming calls from patients or internal team members to assist with patient care when the need arises

Schedules appointments for patients with specified clinician according to scheduling guidelines and availability actively trying to accommodate all involved

Qualifications:

Preferred

Completion of medical terminology course or equivalent experience and education preferred.

Those who excel in this role:

The connect with all whom they encounter in an encouraging manner. They ensure a safe, secure, and supportive environment. They are able to individualize all interactions to meet the needs of the client. They actively seek ways to improve the atmosphere they are in, and continually trying to find new ways to make our systems more innovative.

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