Associate Client Manager
4 weeks ago
Location: Candidates must be located in the San Antonio, TX area
Hybrid - 4 days/week onsite at client location in downtown San Antonio
About this job
As an Associate Client Manager - Analytics & Insights, you are responsible for driving timely client outcomes and customer value through data and analytics which drive the overall customer experience and elevate NIQs performance.
This role delivers thought leadership and quality analysis-based recommendations on client specific business issues with a focus on identifying client opportunities. You must be highly analytical, experienced with data-pulling and client facing.
Associates work successfully across a matrixed organization structure, fully leveraging the service model.
At NielsenIQ, we work with U.S. manufacturers and retailers to help them understand their consumers and optimize their business. When you join the NielsenIQ team, you’re signing up for an experience that requires flexibility, curiosity, and passion.
Responsibilities
Partner with Account Managers to understand customer objectives that drive business impact and maximize client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity.
Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations.
Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing.
Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets.
Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome.
Lead client presentations with proactive insights and action-oriented recommendations
Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering to them.
Identify potential revenue opportunities with customers by showcasing new data sources via Thought Leadership and recommending advanced solutions, where applicable.
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