Cash Operations Coordinator

Found in: Resume Library US A2 - 1 week ago


Spring Texas, United States Euronet Worldwide, Inc. Full time


Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We are hiring for a Cash Operations Coordinator for our Spring, TX office. Under the direction of the Cash Operations Manager, the Cash Logistics Coordinator serves as a liaison between armored vendors, sponsor banks, and Financial Institution clients to coordinate cash forecasting, replenishment, meet activities, and claims resolution at ATM’s in assigned regions.

Act as liaison between armored vendors, cash provisioning vendors, and Financial Institution Clients to coordinate cash forecasting, replenishment, meet activities, and CIT Claims at ATM’s in US and, supporting expansion to Latin America

Serves as subject matter expert in cash operations; providing support to the Sales team

Participate in negotiating operational procedures with sponsor banks

Determine action plans and communicates status updates between internal teams, clients, and armored vendors

Prepares clear and concise notations for internal systems, consistently documenting updates as available

Locates workflow gaps and coordinates with cash team to identify potential process improvements

Takes ownership of day-to-day cash tickets for assigned client base by investigating and correcting missed or inaccurate services by armored vendors; escalates aged and priority tickets with internal managers

Prepares clear and concise notations for internal systems, consistently documenting updates as available

Contributes to team effort by sharing workloads as business needs arise

Independently manages workload and works across internal teams to stay informed on daily activity

Requirements

The ideal candidate will be a positive, high-energy personality with a drive to provide exceptional customer service.

Adept at juggling multiple tasks simultaneously in a high-pressure work environment while maintaining calm and poise.

Must be comfortable giving firm direction to vendors in a positive and polite manner.

Exceptional attention to detail, flexibility, and nuanced problem-solving skills are essential.

The candidate will be a fast learner who takes initiative to grow and acquire new skills.

One to two years of professional office experience and client-facing responsibilities is required. Experience in banking, ATM Managed Service, or vendor management is beneficial but not required.

Benefits

401(k) Plan

Health/Dental/Vision Insurance

Employee Stock Purchase Plan

Company-paid Life Insurance

Company-paid disability insurance

Tuition Reimbursement

Paid Time Off

Paid Volunteer Days

Paid Holidays

Casual Office Attire

Plus many more employee perks & incentives

We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


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