Managing Director, Operations

2 weeks ago

New York County New York, United States KIPP NYC Public Schools Full time
Job Description

Position Overview: 

KIPP NYC is currently seeking a regional Managing Director of Operations (MDO) with a demonstrated track record of excellence in operations, especially in building and implementing effective network-wide systems, managing leaders through change, and developing talent. The MDO will report to the Chief Schools Officer and lead a regional Operations team responsible for supporting all KIPP NYC school based operations teams in Brooklyn, the Bronx, and upper Manhattan. The MDO will closely collaborate with regional leadership, school leadership,  and the KIPP NYC Shared Services Team to create and lead regional Operations initiatives and goals.  The MDO will also lead the KIPP NYC Regional Operations Committee (ROC) designed to strategically implement regional initiatives within our schools through timely and efficient  systems and communication.

In partnership with the Chief Schools Officer and senior regional leadership, the Managing Director of Operations (MDO) will create yearly goals for KIPP NYC’s regional and  school-based operations teams. The Managing Director of Operation is responsible for coaching and leading the Regional Operations team to support school-based teams through consistent and effective systems. Our operational vision is that “every KIPPster walks into a school that is clean, safe and welcoming, and maximizes the time KIPPsters will learn, grow and be celebrated.” 

This role is based in NYC and will require travel to our schools. Cadence and frequency of travel to schools is determined by your leadership team. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate.

Duties and Responsibilities include, but are not limited to: 

Leadership and Team Management 

Design and lead a comprehensive strategic vision of regional operations priorities,  including the development of aligned operational practices and outcomes across all KIPP NYC schools 

Lead a regional operations team to oversee the  support 18 school-based directors of operations and their operations teams

Lead the Regional Operations Committee (ROC) to coordinate support for key school-based operational functions, by working with the KIPP NYC Shared Services Team on cross-functional projects

Oversee the creation of professional development to build an internal talent pipeline and foster a strong professional learning community, including recruiting and retaining key talent to build sustainable and scalable systems for operations leadership & support 

Serve as a key member of the Schools team, building organizational culture, and  supporting organizational initiatives  

Regional Operations Priorities 

Lead the regional operations teams in optimizing regional and school-based operations systems

Drive high quality school-based operations and team management, in partnership with school leader partnership, including support for day-to-day operations, capacity building, and talent development

Serve as a liaison to support collaboration and alignment between KIPP NYC Shared Service teams and school leadership.

Directly manage, oversee and coordinate KIPP NYC regional operations functions, such as compliance, per pupil billing, charter renewal, etc

Oversee operational support for key regional academic functions, state assessment administration, report cards, procurement, etc

Oversee student safety and emergency preparedness protocols across KIPP NYC, including regional communication protocols for family communication, related to operational  matters 

Develop and manage the regional operations budget, while also reviewing and supporting  school budget management 

Operational Compliance 

Coordinate charter compliance, including renewal applications, authorizer site visits,  and related reporting, and maintains an effective working relationship with charter authorizers

Manage regional and school based teams to meet all compliance and public reporting  mandates. 

Coordinate with school based teams and regional support teams to manage the bi-monthly Per-Pupil Billing process to ensure accurate revenue. 

Serve as a liaison for all DOE shared services and matters including space planning, construction, facilities management and co-location planning

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