Onsite Desktop Technician
3 weeks ago
The Desktop Support Technician will provide an excellent level of customer service and network troubleshooting with all users, be proactive in PC compliance, follow all IT procedures, and policies, and assist users with system hardware and software navigation. Responsibilities include:
Proactive in PC compliance (includes SCCM client updates, Windows Updates/Patches, and Asset management via MS Access (DSG INV) + ServiceNow.
Use of tools like SCCM and Active Directory for PC Compliance and customer support
Image and Configure user workstations from start to finish with customer experience in mind. (Computer upgrades, Loaner devices, & New hire deployments)
Provide Onsite/Remote Windows & MacOS client and software troubleshooting. (SCCM RC client + TeamViewer – remote support tools)
Coordinate with vendors to solve technical issues, or user equipment/software purchases.
Monitor Desktop Support ticket queue and resolve issues based on Priority using ISD (current ticket queue) + ServiceNow (near future)
Provide updates to users on ticket status and keep rest of Desktop team updated on resolutions
Use Microsoft Outlook, Teams, and other communication channels via text or voice to work with users for issue resolution
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Onsite Desktop Support
3 weeks ago
Cleveland, Ohio, United States MCPC Full timeJob Description Due to continued growth and the need to meet the demand of our customers we are seeking experienced computer professionals to perform Desktop Support Level II; to be part of a team of professionals providing a high level of customer service and technical support in a large enterprise environemnt . Desktop Support Technicians Level...
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Onsite Desktop Support Level II
4 weeks ago
Cleveland, United States MCPc Full timeJob DescriptionJob DescriptionCompany DescriptionMCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Security, Technology Logistics,...
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Desktop Support Specialist
2 days ago
Cleveland, United States Birlasoft Full timeWe are looking for Onsite Support Engineers who can assist our clients in solving complex technical issues. They will be responsible for computer hardware, software and peripherals. Onsite support is the third point of escalation for the resolution of desktop, laptop or printer related incidents, service requests and connectivity issues. Provide On-Site...
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Desktop Support Specialist
2 days ago
Cleveland, United States Birlasoft Full timeWe are looking for Onsite Support Engineers who can assist our clients in solving complex technical issues. They will be responsible for computer hardware, software and peripherals. Onsite support is the third point of escalation for the resolution of desktop, laptop or printer related incidents, service requests and connectivity issues. Provide On-Site...
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Desktop Support Specialist
2 days ago
Cleveland, United States Birlasoft Full timeWe are looking for Onsite Support Engineers who can assist our clients in solving complex technical issues. They will be responsible for computer hardware, software and peripherals. Onsite support is the third point of escalation for the resolution of desktop, laptop or printer related incidents, service requests and connectivity issues. Provide On-Site...
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Cleveland, United States VeridianTech Full timeJob Description We are looking for Onsite Support Engineers who can assist our clients in solving complex technical issues. They will be responsible for computer hardware, software and peripherals. Onsite support is the third point of escalation for the resolution of desktop, laptop or printer related incidents, service requests and connectivity issues. ...
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Cleveland, United States Kore 1 Full timeCompensation depends on experience but is typically $44-55K. THIS ROLE IS FULLY ONSITE IN CLEVELAND, OH REQUIRED SHIFT IS 11 AM TO 8 PM WITH FLEX AS NEEDED (GIVE OR TAKE 1 HOUR) FOR BUSINESS NEEDS. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Helpdesk / Desktop Support...
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Field Support Technician
1 week ago
Cleveland, United States Motion Recruitment Full timeWe are seeking a skilled IT Field Support Technician to join our team and provide comprehensive technical assistance to our end-users. As an IT Field Support Technician, you will be responsible for responding to support tickets, providing Level 1 and potentially Level 2 support, maintaining office technology, and ensuring exceptional customer satisfaction....
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IT Help Desk
4 weeks ago
Cleveland, United States NetOps Consulting LLC Full timeJob DescriptionJob DescriptionWe have 1st Shift positions open currently in Chesterland, OHPay will be commensurate with qualifications and experience.These are onsite positions - No full-time remote optionNetOps Tier 1 Technician (T1) - On-site Description:The NetOps Tier 1 Technician (T1) position is a resource that will be dedicated onsite to our K12...
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Field Support Technician
1 month ago
Cleveland, Ohio, United States Insight Global Full timeTechnical support experience with Electronic White Boards, Smartboards, projectors, etc.Experience with Intune or ExchangeInsight Global is seeking a Field Support Technician for one of our clients who is in the field of education management.Our client is a growing leader in the education space, operating schools and educational programs around the world...
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Technical Support Services Technician
1 month ago
Cleveland, United States FIT Technologies Full timeJob DescriptionJob DescriptionSUMMARYThe successful candidate in the Technical Support Services (TSS) Technician role provides technical assistance and support to clients of FIT Technologies. The TSS Technician supports, monitors, and maintains the client environment either onsite or remotely by performing day-to-day tasks and maintenance. This role relies...
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Service Desk Tier 1-2 Westlake OH
3 weeks ago
Cleveland, United States VitalCORE Full timeJob DescriptionJob DescriptionAbout usWe are professional, agile and our goal is to grow.Our work environment includes:Opportunities for developmentOpportunities for advancementPositive work environmentService Desk Tier 1-2 – OnsitePosition Overview:We are seeking a dedicated and proactive Service Desk Technician to join our dynamic team. This is an onsite...
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Mobile Diesel Truck Technician
1 month ago
Cleveland, United States Prestige Fleet Services Full timeJob DescriptionJob DescriptionPrestige Fleet Services performs onsite truck and trailer maintenance and repairs. We understand today’s fleet maintenance demands. We offer top mobile technicians, equipped service trucks and a team of outstanding professionals to provide exceptional customer service. We offer a competitive compensation package...
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Regional Director of Microbiology
7 days ago
Cleveland, Ohio, United States Eurofins USA Environment Testing Full timeJob Description The Regional Director serves as a technical resource for Eurofins Environment Testing personnel and clients in their field of expertise. Researches, develops, and implements new analytical methods and recommends process improvements to existing analyses. Manages technical projects and conducts evaluation of technologies. Writes and reviews...
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IT Help Desk
2 weeks ago
Marietta, Ohio, United States BC Tech Pro Full timeJob Description This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay starts at $22 per hour Responsibilities: Performs basic and...
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POS Support Technician
1 week ago
Cleveland, United States Electronic Merchant Systems Full timeJob DetailsLevelExperiencedJob LocationCorporate Office - Cleveland, OHRemote TypeN/APosition TypeFull TimeEducation Level2 Year DegreeSalary RangeUndisclosedTravel PercentageNo TravelJob ShiftUndisclosedJob CategoryCustomer ServiceDescriptionElectronic Merchant Systems (EMS) is one of the nation's largest independently owned bankcard processing companies....
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Maintenance Technician
4 weeks ago
Cleveland, United States Wingspan Care Group Full timeJob DescriptionJob DescriptionWingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and...
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Helpdesk Technician
3 weeks ago
Cleveland, United States FIT Technologies Full timeJob DescriptionJob DescriptionSUMMARYThe successful candidate in the Helpdesk Technician role provides technical assistance and support to clients of FIT Technologies. The Helpdesk Technician supports, monitors, and maintains the client environment through support calls and tickets requests. PRIMARY RESPONSIBILITIESSupporting various client...
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Application Packaging Lead
3 weeks ago
Cleveland, United States Diverse Lynx Full timeTitle: pplication Packaging Location: Cleveland, OH - Onsite Fulltime/ Permanent Responsibilities: •Create application package in MSI and/or Virtual format (App-V 5.0) for Windows (Desktops & Citrix) and Casper packages for Mac. •Deploying packages through SCCM to production and global users. •ssist in handling internal packaging QA process ...
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CSS Tech II
6 days ago
Dayton, Ohio, United States Kettering Health Full timeOverview: Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities,...