Sr Business Process Manager

3 weeks ago


San Francisco California, United States Visa Full time
Job Description

The Value-Added Services organization creates and delivers products to Visa clients and accelerates the seamless delivery of our products into markets. We are at the core of Visa’s overall vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

The VAS Product & Portfolio Operations team is accountable for managing, prioritizing, and commercializing the entire portfolio of Visa’s Value-Added Services offerings.  The Senior Manager, Business Control will play a key role in providing a structured approach to designing, monitoring, and testing controls across the VAS business. This individual will create and maintain documentation that supports the development of VAS processes and controls, including monitoring performance to aligned milestones.

The Senior Manager, Business Process and Control will partner closely with teams across VAS to manage capacity planning and identify and remove delivery risks as they arise.  The successful candidate will have over a decade of experience leading process engineering and control identification.  He or she will have strong consensus building skills and will be comfortable providing guidance and guardrails to a large and disparate team of product managers and supporting professionals.  This role sits at the intersection of several different teams, and enables connections with technology, sales, marketing, and support organizations.

If you’re an experienced Product Operations and/or Risk Management leader who’s motivated by the opportunity to shape the future of Visa and payments across the world, this is the role for you You will have a bird’s eye view of the whole business and will be a key participant in shaping the future of the software, products and solutions that will change commerce over the next decade.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.



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