Business Process Improvement Manager
4 weeks ago
THE ROLE:
The Business Process Improvement Manager will conduct project management and process improvement activities to support Global Operations initiatives. This person will ensure that projects are conducted in accordance with standard PMO methodologies and best practices. This key member of the project management office is responsible for contributing to positive change, innovation, and driving cutting edge improvements to processes and procedures.
THE PERSON:
The ideal candidate will be a high-energy individual with a bachelor’s degree or higher and demonstrated experience of progressively increasing Lean Six Sigma and PMO responsibilities. A PMP certification and/or LSS belt certification is preferred for this role.
KEY RESPONSIBILITIES:
Manage projects
Demonstrated success of working across functional organizations, driving teams in the creation of project strategies and execution of planned work
Ability to network, build relationships and drive effective decision-making across multiple functions and levels within the organization
Customer focused and solution-oriented mindset approach to leading work with PMO leadership, project sponsors and stakeholders to develop solutions and project plans that deliver against objectives
ISO certification program expertise (nice to have)
Proactively drive risk mitigation, governance, and compliance
Excellent verbal, written and presentation skills
PREFERRED EXPERIENCE:
Advocate for team tools and other resources.
Implementation of PMO phased approach or Lean Six Sigma methodologies across Global Operations projects.
Implementation of other process improvement methodologies across Global Operations projects.
Collaboration with team members to improve cross-functional, multi-level organizational hierarchy project participation.
Management and evaluation of project financial and revenue impacts/returns and meet stated ROI.
Individual hands-on management of select projects.
Provide operational, strategic and technical expertise to project resources.
Structure and execute complex analysis, draw insights, and communicate summary findings/recommendations to senior management both project and organizational.
Return on Investment achievement across managed projects
Risk mitigation and management
Project key milestone achievement
Organizational efficiency and innovation as indicated by improvements in project volume/success
ACADEMIC CREDENTIALS:
Bachelor's or Master's degree in Business Administration, Finance, or other related field.
Location: San Jose, CA
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