Office Assistant Clinic
1 month ago
Hourly Rate: Starting $16.86 Max: $24.48
ESSENTIAL JOB FUNCTIONS:
Collects patient demographic and insurance information then accurately keys this information into Epic.
Correctly schedules, cancels, or reschedules all patient referral appointments for the physician according to practice guidelines, either by phone or over the counter.
Assists receptionist and helps to prepare charts for patient visit: verifying insurance coverage, referral and medical record information is available in chart at time of appointment and correct forms for documentation are available in chart.
Scans documents into electronic charts and ensures the records are complete and up-to-date.
Correctly takes messages either by phone or over counter, ensuring all necessary information is gathered and documented following practice guidelines and the messages are delivered in a timely manner.
Documents appointment no-shows on the patient’s appointment in Epic if front staff are unable to do so.
Assists all front office staff as needed and completes other duties as assigned by the Practice Manager.
The office/clinic may be staffed 24 hours a day, seven days a week, working extended evening hours and weekend hours. Situations may occur which will require an adjustment in hours worked and/or shift as the workload may dictate.
Qualifications:
QUALIFICATIONS:
1) Education- High school graduate or equivalent required.
2) Other- Bilingual and/or English-Spanish speaking preferred. Have the ability to work with a culturally diverse population.
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