Inside Sales Representative

1 month ago


Stevensville Maryland, United States Noble Full time
The Inside Sales Representative is responsible for monitoring various procurement channels and working with customers to achieve set revenue and margin targets. This position is responsible for interacting with customers and fulfilling their requirements primarily through monitoring bid boards, answering incoming quote requests via phone and email, developing relationships with repeat customers, and maintaining an active pipeline. The Inside Sales Representative is expected to be professional and well educated on the products and solutions they are providing to our customers.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
In order to perform this job successfully, an individual must be able to perform the essential duties outlined below. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

Answer customers' questions about products, prices, availability, product uses, and credit terms using various communication tools

Recommend products to customers, based on customers' mission type, needs and interests

Quote prices, credit or contract terms, warranties, and delivery dates. 

Utilize ERP system for processing orders

Enter all quotes, customers, and opportunities into Salesforce and maintain a pipeline

Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. 

Provide customers with product samples and catalogs. 

Develop a marketing strategy to access new contacts within the existing account base

Achieve sales and margin objectives set by your director

Conduct continuing market research on specific channels of business and assist in developing territory strategy, vendor relations and dealer of records

Respond to undriven-preferred vendor opportunities on the TLS SOE and FESE contracts

Communicate with the Regional Sales team to provide them leads in their areas from bid boards or incoming inquiries

Monitor all bid boards for opportunities within the assigned market segment. Sites to include DIBBS, GSA Ebuy, Unison, and SAM.gov

POSITION QUALIFICATIONS 

Ability to organize and manage multiple priorities

Excellent communication skills both written and verbal across all business levels

Solid understanding of assigned sales markets as well as company objectives and goals

Ability to build rapport and credibility with colleagues, customers, and suppliers

Customer service focused with the ability to manage difficult customer situations

EDUCATION AND EXPERIENCE

Associates Degree in Business or related field or work equivalent

Government sales and Federal contracting experience a plus

COMPUTER SKILLS 

MS Office Suite or comparable software, internet search capability & database creation/entry

Understanding & experience in Enterprise Resource Planning (ERP) software

Sales force Experience a plus

WORK ENVIRONMENT

Typical office environment.

Equal Opportunity Statement:

Noble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected category in accordance with applicable federal, state, and local laws. Noble complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. 



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