Manager, Donation Strategy

Found in: Resume Library US A2 - 1 week ago


Waltham Massachusetts, United States New England Donor Services Full time
Job Description

Be a leader in the development and implementation of strategies to increase the lifesaving and life enhancing gifts of organ and tissue donation for all of New England. The Donation Strategy Manager will develop effective relationships with our clinical partners, donor families, the communities we serve, and assume the day-to-day responsibilities and oversight of the donation strategy team. 

Develop a culture of Continuous Quality Improvement to provide leadership in areas of:

Identifying goals, initiatives, standards of practice for the Hospital Donation Strategist (HDS) role

Create protocols for communication of standard messaging and an optimal donation process

Develop ongoing brand repositioning and/or marketing strategies based on identified needs and strategic direction

Monitor hospital development process performance and metrics to identify successes and opportunities for improvement

Demonstrate ability to lead, organize and manage multiple projects, adapt to changing priorities and utilize time-management skills to meet deadlines

In addition: 

Build a "team culture" within the HDS group. Supervise and manage the performance of approximately 15 HDSs.

Participate in development and delivery of onboarding and on-going training


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