Technical Services Manager

Found in: Resume Library US A2 - 1 week ago


Norwood Massachusetts, United States Eurofins USA Clinical Diagnostics Full time
Job Description

Position Overview:

We are seeking a dedicated and experienced Technical Manager with a strong background in chemistry or materials science to join our dynamic team. This role is integral to our organization, providing critical regulatory, technical, and market support within the US and Canadian sectors. The ideal candidate will possess a deep understanding of industry standards and regulatory landscapes, exceptional public speaking abilities, and a commitment to fostering client relationships through technical excellence and compliance expertise.

Key Responsibilities:

The Technical Manager will be the pivotal North American liaison for Go To Market strategies and product launches, as well as the principal client contact for chemical/analytical testing programs.

Track and analyze regulatory and legislative developments in the US and Canadian markets.

Offer robust support to North American clients and internal colleagues, addressing technical and regulatory queries with clarity and precision.

Design and deliver customized seminars and training sessions, focusing on topics such as product safety, and regulatory compliance, to educate and empower clients and colleagues.

Actively participate in and present at key government and industry events.

Engage in standards development activities for organizations like ASTM, AATCC, and ISO, contributing to the evolution and understanding of industry benchmarks.

Collaborate with the marketing team to produce engaging and informative materials for events and conduct monthly educational webinars.

Author and review technical bulletins, ensuring the dissemination of accurate and valuable information to our North American audience.

Provide strategic advice to clients, guiding them through compliance with current and emerging regulations.

Facilitate global lab cooperation, offering insights and support to harmonize testing methodologies across Canada and the US, particularly for softlines, toys and hardlines.



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