Customer Service BDC
4 weeks ago
The Customer Service BDC / Appointment Setter Associate is responsible for generating services appointments with customers that contact Beverly Hills BMW via the internet. The BDC Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
· Respond to internet inquiries with courtesy, accuracy and professionalism.
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate services appointments.
· Conduct phone surveys to assess customer preferences and quality of experience.
· Effectively utilize lead management tools.
· Compile all necessary reports, forms and other documentation on a timely basis.
· Cashier
· Perform other job-related duties as assigned.
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
Salary: $19.00 / hour plus bonuses
(The BDC Agent Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $19.00.)
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Customer Service BDC
6 days ago
Poway, California, United States Sonic Automotive Full timeJob Description The Service BDC Associate is responsible for generating services appointments with customers that contact Poway Honda via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses...
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Customer Service BDC
7 days ago
Ontario, California, United States Sonic Automotive Full timeJob Description The Customer Service BDC / Appointment Setter Associate is responsible for generating services appointments with customers that contact Crown Lexus via the internet. The Customer Service BDC / Appointment Setter Associate delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and...
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Service BDC Associate
1 month ago
Carson, California, United States Sonic Automotive Full timeJob Description Salary: $19.00/hr plus Bonus Monday- Saturday with a Weekday Off when you work on a Saturday. Bilingual Spanish Speaking is Preferred The Service BDC Associate is responsible for generating services appointments with customers that contact Carson Honda, via the internet. The BDC Internet Service Agent delivers a premium...
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Airport Marina Honda
1 month ago
Los Angeles, United States Noarus Investments Inc Full timeJob DescriptionJob DescriptionPosition Title: Service BDC Representative Reports to: Fixed Operations Manager/Service Manager FLSA Status: Exempt Position Summary: The Service BDC Representative coordinates and monitors the activity of the service department to ensure customer satisfaction. Schedules service appointments and follows up with customers....
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Service BDC
4 weeks ago
Concord, California, United States Sonic Automotive Full timeJob Description Summary: The Service BDC Agent is responsible for generating service appointments with customers that contact the dealership via the internet. Duties and Responsibilities: Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. Use lead management tools, CRM...
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Los Angeles, United States Lexus of Woodland Hills Full timeOverview The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and internet queries. In addition, he or she performs clerical and administrative duties for the Service department. The ideal...
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Service BDC Agent
4 weeks ago
Concord, California, United States Sonic Automotive Full timeJob Description Summary: The Service BDC Agent is responsible for generating service appointments with customers that contact the dealership via the internet to schedule or inquire about service repairs. Duties and Responsibilities: Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and...
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Service Business Development Center
4 weeks ago
Riverside, California, United States BMW of Riverside Full timeOverview: The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and internet queries. In addition, he or she performs clerical and administrative duties for the Service department. The...
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Business Development Center
4 weeks ago
Ontario, California, United States Empire Nissan Full timeOverview: The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries, , service requests, and internet queries. In addition, he or she performs clerical and administrative duties for...
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Business Development Center
4 weeks ago
Ontario, California, United States Jeep, Chrysler, Dodge of Ontario Full timeOverview: The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet queries. In addition, he or she performs clerical and administrative duties for...
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Customer Service Agent
4 weeks ago
Los Angeles, California, United States SIXT USA Full timeJob Description SIXT is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate possesses the following attributes: Exceptional interpersonal and relationship...
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Business Development Center
4 weeks ago
Riverside, California, United States Riverside Chevrolet Full timeOverview: The Service Business Development Center (BDC)Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and service requests. In addition, he or she performs clerical and administrative duties for the Service...
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Sales Business Development Center
4 weeks ago
Glendale, California, United States Toyota of Glendale Full timeOverview: The Sales Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet queries. In addition, he or she performs clerical and administrative...
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Sales Business Development Center
4 weeks ago
Ontario, California, United States Ontario Hyundai Full timeOverview: The Sales Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet queries. In addition, he or she performs clerical and administrative...
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Customer Service
1 day ago
Los Angeles, United States adolx.com Full time* * Customer Service **Customer Service** 1 - 12 of 27 listings Sort by: Newly listed Customer Service April 15, 2021 Stratford Upon Avon (Warwickshire) Customer Service April 3, 2021 Stratford Upon Avon (Warwickshire) Customer Service March 8, 2021 Trung tm ti?c c??i Asiana Plaza v?i 2 chi nhnh n?m t?a l?c trn 2 tr?c ???ng chnh l Phan ??ng L?u - Qu?n Bnh...
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Customer Service Specialist
2 days ago
Los Angeles, United States Solstice Marketing Corporation Full timeHere at our company, we are a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients. We are seeking a driven and professional Customer Service Specialist to assist our growing consumer base to assist in product inquiries, answering questions, and finalizing the sales...
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Customer Service Specialist
9 hours ago
Los Angeles, United States Solstice Marketing Corporation Full timeHere at our company, we are a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients. We are seeking a driven and professional Customer Service Specialist to assist our growing consumer base to assist in product inquiries, answering questions, and finalizing the sales...
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Director of Customer Service
1 day ago
Los Angeles, United States Hoxton Circle Full timeIn search of a Director of Customer Service for a luxury wholesale company. The ideal candidate will have experience creating a top notch customer service experience program, training, executing and tracking the program. The role with oversee customer service and also work very closely with sales, marketing and claims. Role: Director of Customer...
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Head of Customer Service
7 days ago
Los Angeles, United States Corza Health Full time** Corza Medical** ** Head of Customer Service** Reading, PA 19610 WE REWARD YOUR COMMITMENT **AND ENCOURAGE YOUR POTENTIAL** Bring your passion, drive, and entrepreneurial spirit to Surgical Specialties, a Corza Medical company! We are seeking customer-focused, highly skilled individuals to join our dynamic and growing team. At Corza Medical, we provide...
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Cahier/customer Service
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Los Angeles, United States La Brea Cleaners Full timeWe are a reputable dry cleaner business in Mid-Wilshire Los Angele area seeking a highly motivated and customer-focused Salesclerk / Customer Service Representative to join our team. As the first point of contact for our customers, you will play a vital role in ensuring customer satisfaction and maintaining our reputation for quality...