Customer Service BDC
3 weeks ago
The Service BDC Associate is responsible for generating services appointments with customers that contact Poway Honda via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
· Respond to internet inquiries with courtesy, accuracy and professionalism.
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate services appointments.
· Conduct phone surveys to assess customer preferences and quality of experience.
· Effectively utilize lead management tools.
· Compile all necessary reports, forms and other documentation on a timely basis.
· Cashier
· Perform other job-related duties as assigned.
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
Salary: $17.00 plus Bonus Element
(The Service BDC Agent Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $17.00 / hour)
-
Customer Service Bdc
1 week ago
Poway, United States Sonic Automotive Full time**Company Description** At **Poway Honda,** a _Sonic Automotive_ family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career...
-
Customer Service BDC
2 weeks ago
Poway, United States Sonic Automotive, Inc. Full timeJob Description The Service BDC Associate is responsible for generating services appointments with customers that contact Poway Honda via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead...
-
Customer Service BDC
3 days ago
Poway, United States Sonic Automotive, Inc. Full timeJob Description The Service BDC Associate is responsible for generating services appointments with customers that contact Poway Honda via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead...
-
Customer Service BDC
1 week ago
Poway, United States Sonic Automotive Full timeJob Description The Service BDC Associate is responsible for generating services appointments with customers that contact Poway Honda via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead...
-
Customer Service BDC
4 weeks ago
Poway, United States Sonic Automotive Full timeThe Service BDC Associate is responsible for generating services appointments with customers that contact Poway Honda via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a pro Customer Service, Associate, Appointment Setter, Customer Experience, Service, Retail, Automotive
-
Customer Service BDC
2 days ago
Poway, United States Sonic Automotive Full timeThe Service BDC Associate is responsible for generating services appointments with customers that contact Poway Honda via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a pro Customer Service, Associate, Appointment Setter, Customer Experience, Service, Retail, Automotive
-
Customer Service BDC
2 weeks ago
Poway, United States Sonic Automotive Full timeCompany Description At Poway Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic...
-
Customer Service BDC
2 weeks ago
Poway, United States Sonic Automotive Full timeCompany Description At Poway Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic...
-
Customer Service 20
3 weeks ago
Poway, United States GEICO Full timeCustomer Service DISCOVER YOUR POTENTIAL **Be an advocate for GEICO customers** **Customer Service Agents work in a fast-paced environment where they take incoming phone calls to help customers by providing full service insurance advice. GEICO Customer Service Agents assist policyholders by answering billing questions, making policy changes and giving...
-
Customer Service 20
24 hours ago
Poway, United States GEICO Full timeCustomer Service DISCOVER YOUR POTENTIAL **Be an advocate for GEICO customers** **Customer Service Agents work in a fast-paced environment where they take incoming phone calls to help customers by providing full service insurance advice. GEICO Customer Service Agents assist policyholders by answering billing questions, making policy changes and giving...
-
Customer Service 25
1 week ago
Poway, United States GEICO Full timeCustomer Service DISCOVER YOUR POTENTIAL **Be an advocate for GEICO customers** **Customer Service Agents work in a fast-paced environment where they take incoming phone calls to help customers by providing full service insurance advice. GEICO Customer Service Agents assist policyholders by answering billing questions, making policy changes and giving...
-
Customer Service
2 weeks ago
Poway, United States Brian Cox Mechanical Full timeBrian Cox Mechanical, Inc. (BCM), an industry leading HVAC contractor headquartered in Poway California, is looking for an experienced Customer Service Admin./Dispatcher. Must have exceptional customer service skills, be detail oriented and be able to multi-task in a faced paced environment. Strong computer skills: Microsoft Excel, Word and Outlook....
-
Customer Service
2 weeks ago
Poway, United States Brian Cox Mechanical Full timeBrian Cox Mechanical, Inc. (BCM), an industry leading HVAC contractor headquartered in Poway California, is looking for an experienced Customer Service Admin./Dispatcher. Must have exceptional customer service skills, be detail oriented and be able to multi-task in a faced paced environment. Strong computer skills: Microsoft Excel, Word and Outlook....
-
Customer Service Representative
3 weeks ago
Poway, United States Diazyme Laboratories Full time**Success Profile** * Collaborative * Communicator * Efficient * Problem Solver * Team Player * Versatile **Date posted** 02/24/2022 **Job ID** 35403BR **Company** Diazyme **Experience Level** Entry-Level (0-2 years) **Job Title** Customer Service Representative **City** Poway **State** California **Full-Time/Part-Time** Full-Time Hourly ****Job Summary****...
-
Customer Service Representative
2 days ago
Poway, United States Diazyme Laboratories Full time**Success Profile** * Collaborative * Communicator * Efficient * Problem Solver * Team Player * Versatile **Date posted** 02/24/2022 **Job ID** 35403BR **Company** Diazyme **Experience Level** Entry-Level (0-2 years) **Job Title** Customer Service Representative **City** Poway **State** California **Full-Time/Part-Time** Full-Time Hourly ****Job Summary****...
-
GEICO Customer Service Representative
3 weeks ago
Poway, United States Geico - Government Employees Insurance Company Full timeCustomer Service Representative San Diego, CA - Salary: $20.35 per hour / $41,005.25 annually. When you grow, GEICO grows. And if youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to Customer Service, Customer Service Representative, Representative, Retail, Insurance, Service
-
GEICO Customer Service Representative
1 day ago
Poway, United States Geico - Government Employees Insurance Company Full timeCustomer Service Representative San Diego, CA - Salary: $20.35 per hour / $41,005.25 annually. When you grow, GEICO grows. And if youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to Customer Service, Customer Service Representative, Representative, Retail, Insurance, Service
-
GEICO Customer Service Representative
2 weeks ago
Poway, United States GEICO Full timeCustomer Service Representative – San Diego, CA Salary: $20.35 per hour / $41,005.25 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our San Diego office....
-
GEICO Customer Service Representative
3 days ago
Poway, United States GEICO Full timeCustomer Service Representative – San Diego, CA Salary: $20.35 per hour / $41,005.25 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our San Diego office....
-
Service Customer Care Rep
3 weeks ago
Poway, United States Crown Equipment Full time** Service Customer Care Rep** Location: Poway, CA, US, 92064 **Company Description:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network...