Customer Service Specialist

2 weeks ago


Los Angeles, United States Solstice Marketing Corporation Full time

Here at our company, we are a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients. We are seeking a driven and professional Customer Service Specialist to assist our growing consumer base to assist in product inquiries, answering questions, and finalizing the sales process through to delivery. The Customer Service Specialist will put you at the frontline with our clients consumers; being a people-person is a MUSTOur Customer Service Specialist position starts entry-level, and we pride ourselves on promoting from within. Investing in our team and filling these positions internally is one of our core beliefs. Giving back to our team members who have proven successful is how we grow our business and help our Customer Service Representatives take their careers to the next levelDaily Functions of our Customer Service Specialist:Present our clients products and services to each customer account directly according to their needs and wantsUtilize negotiation skills throughout the sales process with both existing and potential customersCustomize product recommendations to each customer to increase satisfaction and brand loyaltyBuild and maintain relationships with customers until product/service is deliveredWork with other Customer Service Specialists to ensure ultimate success with current knowledge, market trends, and compliance requirementsWhat we are looking for in a Customer Service Specialist:Customer service background and strong communication skills1-2 years of experience in a customer service, business development, sales, or leadership role is preferredA strong work ethic and drive for ultimate successOutstanding communication skills, both written and verbalThe desire for growth and hunger for knowledge throughout the entry-levelResults-driven mentalityWhat you can expect from us:Competitive pay with a healthy bonus structureExtensive training and development from our top tier customer acquisition and sales industry expertsLong term growth opportunities and internal upward mobilityA Positive atmosphere and a collaborative, diverse culture#LI-OnsitePowered by JazzHR#J-18808-Ljbffr

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