Loan Services Assistant

Found in: Resume Library US A2 - 1 week ago


Jefferson City Missouri, United States FCS Financial Full time
Description/Job Summary

At FCS Financial, part of the nationwide Farm Credit System, we are looking for a Loan Services Assistant to join our Team FCS Financial is a member of the largest agriculture lending cooperative in the United States today. At FCS, we seek individuals who share passion for agriculture, rural living and helping people achieve their goals and dreams

We are looking for a friendly, confident, accurate, pro-active, organized, and precise individual If you are a team player, and someone who can multitask, this opportunity is for you

The Loan Services Assistant position coordinates office operations and performs administrative duties in support of the Loan Services Team. The position processes all Association long-term real estate full deed of trust releases. This position is also a trainee for the Loan Services Specialist role and will provide backup to the Loan Services Specialists in the Loan Services department. The trainee component requires review and preparation of legal documents for loan closings.

This position is open until filled.

This position is located in Jefferson City, Missouri.

This position is classified as Non-Exempt under the Fair Labor Standards Act.

Department: Loan Services

Reports To: Vice President, Loan Services

Supervises: None

Responsibilities/Duties

Job Functions*

Percentage

Job Functions

20%

Office Duties

Contacts service providers for office equipment maintenance and document shredding

Orders office supplies

Schedules and sets up for meetings and events

Compiles invoices for VP approval

Processes incoming mail, including the processing/tracking of newly signed promissory notes and sending them to our funding bank on a weekly basis

Processes original loan documents and loan policies received from title companies

Logs, scans and prepares overnight packages of original notes to be sent to our funding bank

Handles annual inventory of office equipment

Maintains updates to training manuals

Prepares packets and manuals for meetings and other events

Reviews and resolves issues reflected on various monthly reports

Responds to internal/external customer requests and/or identifies the correct staff member to respond

Scan closing packets for Loan Services staff, as needed

Reviews unfunded balance reports and sends follow up emails to get fees cleared

50%

Processing Releases of Deeds of Trust

Verifies loan status

Confirms with branch staff permissions to release deeds of trust

Reviews original loan documents received from our funding bank

Prepares releases of deeds of trust

Prepares envelopes for the county recorder to record prepared release for counties that don't e-Record

Uploads releases to e-Record for electronic recording

Sends documents to the customer in a timely manner

Maintains updated list of counties with e-record capabilities

30%

Document and Information Review and Document Preparation

Processes real estate loans under direction of Loan Services department leadership

Reviews various items including title commitments, appraisals, entity formation documents and other supporting documents for accuracy and adherence to regulations and Association policies and procedures

Verifies and inputs information into applicable databases. Performs maintenance to system data as necessary

Follows up on questions, inconsistencies and missing information

Answers questions regarding loan documentation

Generates and merges loan documents using applicable software

Prepares closing instructions and various other documents for loan closings

n/a

Other duties as assigned to meet the needs of the organization.

* Essential Functions for this position consist of all items listed under any category that make up 5% or more of the job duties. This job description is subject to change without notice.

Required Skills

Minimum Qualifications

High School Diploma

2 years of related experience

Or an equivalent combination of education and experience sufficient to perform the essential functions of the job

Required Knowledge and Skills

General clerical skills

Communication skills sufficient to discuss a variety of job-related topics, and to effectively communicate complex issues

Skill in listening and conveying awareness of a customer's problem or issue to find resolution

Skill in utilizing Word, Excel, PowerPoint, and Outlook

Skill in processing complex, detailed information in an accurate and thorough manner

Skill in working as part of a team and collaborating with colleagues

Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and customers

Skill in organizing material and information in a systematic way to optimize efficiency

Skill in applying processes and procedures to factual data to come to make a logical decision

Responsible to appropriately protect the confidentiality, security, and integrity of the Association's systems and data and clients' data



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