Loan Services Assistant

3 weeks ago

Jefferson City, United States FCS Financial Full time

Description/Job Summary At FCS Financial, part of the nationwide Farm Credit System, we are looking for a Loan Services Assistant to join our Team FCS Financial is a member of the largest agriculture lending cooperative in the United States today. At FCS, we seek individuals who share passion for agriculture, rural living and helping people achieve their goals and dreams We are looking for a friendly, confident, accurate, pro-active, organized, and precise individual If you are a team player, and someone who can multitask, this opportunity is for you The Loan Services Assistant position coordinates office operations and performs administrative duties in support of the Loan Services Team. The position processes all Association long-term real estate full deed of trust releases. This position is also a trainee for the Loan Services Specialist role and will provide backup to the Loan Services Specialists in the Loan Services department. The trainee component requires review and preparation of legal documents for loan closings. This position is open until filled. This position is located in Jefferson City, Missouri. This position is classified as Non-Exempt under the Fair Labor Standards Act. Department: Loan Services Reports To: Vice President, Loan Services Supervises: None Responsibilities/Duties Job Functions* Percentage Job Functions 20% Office Duties + Contacts service providers for office equipment maintenance and document shredding + Orders office supplies + Schedules and sets up for meetings and events + Compiles invoices for VP approval + Processes incoming mail, including the processing/tracking of newly signed promissory notes and sending them to our funding bank on a weekly basis + Processes original loan documents and loan policies received from title companies + Logs, scans and prepares overnight packages of original notes to be sent to our funding bank + Handles annual inventory of office equipment + Maintains updates to training manuals + Prepares packets and manuals for meetings and other events + Reviews and resolves issues reflected on various monthly reports + Responds to internal/external customer requests and/or identifies the correct staff member to respond + Scan closing packets for Loan Services staff, as needed + Reviews unfunded balance reports and sends follow up emails to get fees cleared 50% Processing Releases of Deeds of Trust + Verifies loan status + Confirms with branch staff permissions to release deeds of trust + Reviews original loan documents received from our funding bank + Prepares releases of deeds of trust + Prepares envelopes for the county recorder to record prepared release for counties that don't e-Record + Uploads releases to e-Record for electronic recording + Sends documents to the customer in a timely manner + Maintains updated list of counties with e-record capabilities 30% Document and Information Review and Document Preparation + Processes real estate loans under direction of Loan Services department leadership + Reviews various items including title commitments, appraisals, entity formation documents and other supporting documents for accuracy and adherence to regulations and Association policies and procedures + Verifies and inputs information into applicable databases. Performs maintenance to system data as necessary + Follows up on questions, inconsistencies and missing information + Answers questions regarding loan documentation + Generates and merges loan documents using applicable software + Prepares closing instructions and various other documents for loan closings n/a Other duties as assigned to meet the needs of the organization. * Essential Functions for this position consist of all items listed under any category that make up 5% or more of the job duties. This job description is subject to change without notice. Required Skills Minimum Qualifications + High School Diploma + 2 years of related experience + Or an equivalent combination of education and experience sufficient to perform the essential functions of the job Required Knowledge and Skills + General clerical skills + Communication skills sufficient to discuss a variety of job-related topics, and to effectively communicate complex issues + Skill in listening and conveying awareness of a customer's problem or issue to find resolution + Skill in utilizing Word, Excel, PowerPoint, and Outlook + Skill in processing complex, detailed information in an accurate and thorough manner + Skill in working as part of a team and collaborating with colleagues + Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and customers + Skill in organizing material and information in a systematic way to optimize efficiency + Skill in applying processes and procedures to factual data to come to make a logical decision + Responsible to appropriately protect the confidentiality, security, and integrity of the Association's systems and data and clients' data

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