Loan IQ Specialist

3 weeks ago


Jersey City, United States LevelUP HCS Full time

Position Description: AVP, Loan IQ Specialist

Responsibilities:

- Assist with Daily Loan IQ Issues (review and assist the business)

- Log issues with the vendor

- Track and manage issues logged with the vendor

- Assist with all testing within Loan IQ (deployed fixes, Upgrades, New businesses, new mappings, new accounts)

- Assist with New account set up and mappings

- Assist with automation reviews on failed trades

- Assist with Loan IQ Account cleanup

- Review vendor product documentation

- Assist with any and all issues, projects, testing around the Loan IQ Application

Desirable Qualifications:

  • 5+ years of Loan IQ experience
  • Experience of loan servicing from an Operations standpoint
  • Knowledge of the loan business from front office to back office
  • Strong attention to detail, strong written and verbal communication skills
  • Strong Excel skills (especially Pivot Tables and VLOOKUP)
  • Team player
  • Proven ability as a self-starter
  • Ability to think quickly under pressure
  • Understanding of basic BBG, computer programing (SQL) and data set manipulation a plus, but not required


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